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Joined: Aug 2014
Posts: 23 Likes: 1
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Joined: Aug 2014
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At work my boss is having a hard time getting parts ordered for SAMSUNG OfficeServ platforms. We are also having a hard time getting license keys. Has anyone out there heard if Samsung is shutting down their business telephone division?
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Joined: Sep 2001
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Moderator-Executone-Isoetec, Samsung
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Moderator-Executone-Isoetec, Samsung
Joined: Sep 2001
Posts: 2,360 Likes: 9 |
I would think the end is near for the Officeserv product line. I mean when you ditch digital sets then you'll you start dropping station cards , etc until it will be gone. It's a matter of when not if.
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Joined: Aug 2014
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I know they had stopped production of the digital keyset. I figure they where trying to force migrantion over to using more of the VoIP sets on their equipment, but it seems as if they are shutting down everything. I hope they do not. I have worked on Samsung equipment for 20+ years and have like the way they have a simple programming that has not change must. I like that the old 24b sets would work on the new equipment, alone with the 28b sets. I also thought they may be wanting their SCM products to take the place of the OfficeServ products.
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Joined: Sep 2001
Posts: 2,360 Likes: 9
Moderator-Executone-Isoetec, Samsung
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Moderator-Executone-Isoetec, Samsung
Joined: Sep 2001
Posts: 2,360 Likes: 9 |
Well exactly they want to migrate to the SCM product line.
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Joined: Aug 2002
Posts: 2,608
Moderator-ESI, Shoretel
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Moderator-ESI, Shoretel
Joined: Aug 2002
Posts: 2,608 |
They sold off their entire camera/surveillance system division.
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Joined: Nov 2013
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Yup, Officeserv will be down sometime this year. SCM will take over, but I think SCM can't compete with other VOIP brands. Will see what happen in a year or two.
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Joined: Aug 2014
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Temperor - That is is what I have been hearing from my boss. I hope he will migrate over to the SCM platform. I know that he is looking into possible options of moving to a different makers platform all together. Time will tell for sure what will happen with Samsung. Thanks for the information.
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Joined: Dec 2010
Posts: 681
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Going off this topic more. Anyone have any good ideas as to where they're going next? My boss is trying to figure out what our next step is. If Samsung does let go of the Officeserv then we are having to change completely. We are looking at some other options but it doesn't look to promising. Especially with the way you can by pbx systems online.
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Joined: May 2004
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We have been extremely pleased with them.
Last edited by phonman123; 09/08/18 08:35 AM.
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Joined: Dec 2010
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Anything that's digital based? Or is that really just going to be dead technology and we just need to move on to VoIP all the way?
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