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Joined: Sep 2018
Posts: 3
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Joined: Sep 2018
Posts: 3 |
I have a 7100 here that will not allow me to record my system prompt for auto attendant. each time upon completing my recording and prompted to press # to save i get an audible "system error" does anyone know the cause of this error and how to get around it?
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Joined: Sep 2001
Posts: 2,360 Likes: 9
Moderator-Executone-Isoetec, Samsung
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Moderator-Executone-Isoetec, Samsung
Joined: Sep 2001
Posts: 2,360 Likes: 9 |
Does the voicemail work?Can you send/receive messages?
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Joined: Jun 2006
Posts: 3,004 Likes: 4
Moderator-Samsung
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Moderator-Samsung
Joined: Jun 2006
Posts: 3,004 Likes: 4 |
Check the read only switch on the side of the sd card.
Should be up.
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Joined: Sep 2018
Posts: 3
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Joined: Sep 2018
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Joined: Sep 2018
Posts: 3
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Joined: Sep 2018
Posts: 3 |
yes it is not in lock position, Ive powered down the system checked this and re seated the card and returned power to the 7100 and still unable to send messages or record prompts
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Joined: Sep 2001
Posts: 2,360 Likes: 9
Moderator-Executone-Isoetec, Samsung
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Moderator-Executone-Isoetec, Samsung
Joined: Sep 2001
Posts: 2,360 Likes: 9 |
Then I would guess that you have a bad SD card. If true DO NOT reboot the system .If it is bad the system will probably not reboot.
You may want to look into getting a replacement SD card.
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