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Joined: Feb 2017
Posts: 23
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OP
Member
Joined: Feb 2017
Posts: 23 |
Hello all.
OfficeServ 7100 with an MP10a
POTS lines
Digital phones
The customer is wanting normal CID information (Name/Number) to show for all incoming calls EXCEPT calls that come in on a specific line. When this specific line has an incoming call, the customer wants the screen to show "LAT"
How do I accomplish this?
A1BizCom San Antonio TX
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Joined: Sep 2001
Posts: 2,330 Likes: 7
Moderator-Executone-Isoetec, Samsung
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Moderator-Executone-Isoetec, Samsung
Joined: Sep 2001
Posts: 2,330 Likes: 7 |
So you set all trunks to display cid except the one they don't want it on.For that trunk make it ring a station group and enter the name LAT for the station group. Calls to that trunk should show call for 5XX LAT
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Joined: Feb 2017
Posts: 23
Member
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OP
Member
Joined: Feb 2017
Posts: 23 |
So you set all trunks to display cid except the one they don't want it on.For that trunk make it ring a station group and enter the name LAT for the station group. Calls to that trunk should show call for 5XX LAT Duh. Lol. Thanks. I had programmed it years ago and forgot that was the simple solution. Thanks!!
A1BizCom San Antonio TX
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