web statisticsweb stats Business Phone Systems Tech Talk Forum - VOIP & Cloud Phone Help

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
Page 1 of 2 1 2
Joined: Jan 2009
Posts: 62
AndyK Offline OP
Member
OP Offline
Member
Joined: Jan 2009
Posts: 62
Hi,

Not long ago I attempted to access the admin box on an IVP8 Voicemail at one of my company's remote locations.
I was able to originally access it with the default password, which I changed and documented. A few months later I went to use that very same password, which nobody else had but me, and suddenly I wasn't able to log in anymore.
I tried the default thinking it was reset somehow; no joy.

I'm kind of dead in the water at this point with being able to reset mailbox passwords and create new users. I even went so far as to try and use the voicemail admin software and access the unit via null modem cable, and it won't let me in.

Was hoping someone could help me reset the admin password. Thank you!

Andy

Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

Joined: Aug 2002
Posts: 4,924
Likes: 1
Administrator
Offline
Administrator
Joined: Aug 2002
Posts: 4,924
Likes: 1
Can you access it with VM Manager

Joined: Jan 2009
Posts: 62
AndyK Offline OP
Member
OP Offline
Member
Joined: Jan 2009
Posts: 62
I wish! I tried but no luck there either.

Joined: Dec 2007
Posts: 6,799
Likes: 18
Retired Admin
*****
Online Thinking
Retired Admin
*****
Joined: Dec 2007
Posts: 6,799
Likes: 18
Try the changed password with CAP LOCKS on.


Dean
Photographs:
https://www.instagram.com/deanwilsoncanby/
https://fstoppers.com/profile/deanwilsoncanby
https://www.facebook.com/Dean-Wilson-Photography-112841337020414

Please don't confuse your "Internet Search" with my licenses, certifications and over 30 years experience.

"Thank you for calling Technical Support. If you feel you have reached this number in error, please hang up and press redial."
Joined: Jan 2009
Posts: 62
AndyK Offline OP
Member
OP Offline
Member
Joined: Jan 2009
Posts: 62
Originally Posted by Professor Shadow
Try the changed password with CAP LOCKS on.
I should have mentioned this, but I actually did not change the password at any point for VM Manager, only the voicemail admin box. I know what the default for the VM Manager should be, and it isn't that.

Joined: Aug 2002
Posts: 4,924
Likes: 1
Administrator
Offline
Administrator
Joined: Aug 2002
Posts: 4,924
Likes: 1
I have been doing support sessions all morning I have one more in me. oneringtelecom.com tech support tab

Joined: Jan 2009
Posts: 62
AndyK Offline OP
Member
OP Offline
Member
Joined: Jan 2009
Posts: 62
Originally Posted by SSPhone
I have been doing support sessions all morning I have one more in me. oneringtelecom.com tech support tab
Sounds good. Want me to call the number on here or do you have a direct?

Joined: Aug 2002
Posts: 4,924
Likes: 1
Administrator
Offline
Administrator
Joined: Aug 2002
Posts: 4,924
Likes: 1
Originally Posted by AndyK
Originally Posted by SSPhone
I have been doing support sessions all morning I have one more in me. oneringtelecom.com tech support tab
Sounds good. Want me to call the number on here or do you have a direct?

We can chat on the team viewer session if you want to call 8635005005


Last edited by SSPhone; 11/30/18 01:41 PM.
Joined: Jan 2009
Posts: 62
AndyK Offline OP
Member
OP Offline
Member
Joined: Jan 2009
Posts: 62
Team Viewer it is. Have it open and waiting I think...

Joined: Aug 2002
Posts: 4,924
Likes: 1
Administrator
Offline
Administrator
Joined: Aug 2002
Posts: 4,924
Likes: 1
Use the link below as I have a V12 Full license and refuse to do the subscription plan

Page 1 of 2 1 2

Moderated by  Carlos#1, phonemeister 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics94,262
Posts638,697
Members49,757
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
211,100 Shoretel
187,712 CTX100 install
186,800 1a2 system
Newest Members
BPopilek, Rich F, LewisR, TDKs79, Buttinset
49,757 Registered Users
Top Posters(30 Days)
dexman 18
Toner 11
TDKs79 8
teleco 4
Who's Online Now
0 members (), 140 guests, and 24 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998-2024
Powered by UBB.threads™ PHP Forum Software 7.7.5