Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
Page 1 of 2 1 2
Joined: Jan 2009
Posts: 62
AndyK Offline OP
Member
OP Offline
Member
Joined: Jan 2009
Posts: 62
Hi,

Not long ago I attempted to access the admin box on an IVP8 Voicemail at one of my company's remote locations.
I was able to originally access it with the default password, which I changed and documented. A few months later I went to use that very same password, which nobody else had but me, and suddenly I wasn't able to log in anymore.
I tried the default thinking it was reset somehow; no joy.

I'm kind of dead in the water at this point with being able to reset mailbox passwords and create new users. I even went so far as to try and use the voicemail admin software and access the unit via null modem cable, and it won't let me in.

Was hoping someone could help me reset the admin password. Thank you!

Andy

Atcom VoIP Demo
VoIP Demo
Joined: Aug 2002
Posts: 4,918
Likes: 1
Administrator
Offline
Administrator
Joined: Aug 2002
Posts: 4,918
Likes: 1
Can you access it with VM Manager

Joined: Jan 2009
Posts: 62
AndyK Offline OP
Member
OP Offline
Member
Joined: Jan 2009
Posts: 62
I wish! I tried but no luck there either.

Joined: Dec 2007
Posts: 6,750
Likes: 10
Retired Admin
*****
Offline
Retired Admin
*****
Joined: Dec 2007
Posts: 6,750
Likes: 10
Try the changed password with CAP LOCKS on.


Dean
Photographs:
https://www.instagram.com/deanwilsoncanby/
https://fstoppers.com/profile/deanwilsoncanby
https://www.facebook.com/Dean-Wilson-Photography-112841337020414

Please don't confuse your "Internet Search" with my licenses, certifications and over 30 years experience.

"Thank you for calling Technical Support. If you feel you have reached this number in error, please hang up and press redial."
Joined: Jan 2009
Posts: 62
AndyK Offline OP
Member
OP Offline
Member
Joined: Jan 2009
Posts: 62
Originally Posted by Professor Shadow
Try the changed password with CAP LOCKS on.
I should have mentioned this, but I actually did not change the password at any point for VM Manager, only the voicemail admin box. I know what the default for the VM Manager should be, and it isn't that.

Joined: Aug 2002
Posts: 4,918
Likes: 1
Administrator
Offline
Administrator
Joined: Aug 2002
Posts: 4,918
Likes: 1
I have been doing support sessions all morning I have one more in me. oneringtelecom.com tech support tab

Joined: Jan 2009
Posts: 62
AndyK Offline OP
Member
OP Offline
Member
Joined: Jan 2009
Posts: 62
Originally Posted by SSPhone
I have been doing support sessions all morning I have one more in me. oneringtelecom.com tech support tab
Sounds good. Want me to call the number on here or do you have a direct?

Joined: Aug 2002
Posts: 4,918
Likes: 1
Administrator
Offline
Administrator
Joined: Aug 2002
Posts: 4,918
Likes: 1
Originally Posted by AndyK
Originally Posted by SSPhone
I have been doing support sessions all morning I have one more in me. oneringtelecom.com tech support tab
Sounds good. Want me to call the number on here or do you have a direct?

We can chat on the team viewer session if you want to call 8635005005


Last edited by SSPhone; 11/30/18 05:41 PM.
Joined: Jan 2009
Posts: 62
AndyK Offline OP
Member
OP Offline
Member
Joined: Jan 2009
Posts: 62
Team Viewer it is. Have it open and waiting I think...

Joined: Aug 2002
Posts: 4,918
Likes: 1
Administrator
Offline
Administrator
Joined: Aug 2002
Posts: 4,918
Likes: 1
Use the link below as I have a V12 Full license and refuse to do the subscription plan

Page 1 of 2 1 2

Moderated by  Carlos#1, phonemeister 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics93,830
Posts636,775
Members49,645
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
Today's Birthdays
Florencio, HtownDan, Kerry2362, Lorena Catalan, SWB, telecom5000, Tex Tel Marine
Newest Members
Marjan Shaw, KoolBreeze, PhoneGuy827, julesm, Helen.D
49,645 Registered Users
Top Posters(30 Days)
ramo 12
pvj 11
Toner 9
Who's Online Now
0 members (), 76 guests, and 17 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: Business Phone Systems | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2023
Powered by UBB.threads™ PHP Forum Software 7.7.5