Business Phone Systems

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Daniel Offline OP
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I was doing some work on a customers voicemail and checked their error log and saw the following message. 6317 communications error <5> "BIcOM hardware not respond" from driver


Is this something I should be concerned with?


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How often was the error shown? On a reboot of voicemail did it appear again?


Jim Hoey

SST Communications
597 West Montauk Highway
Lindenhurst, New York 11757

631 956-0100

www.sstcom.com

Business telephone systems on Long Island and New York City like Comdial, Vertical, Avaya, Panasonic
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Daniel Offline OP
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It was in the error.log and it has only happened 4 times this year. 2 in december


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could be a bad voiceboard. I have also seen this on a reboot


Jim Hoey

SST Communications
597 West Montauk Highway
Lindenhurst, New York 11757

631 956-0100

www.sstcom.com

Business telephone systems on Long Island and New York City like Comdial, Vertical, Avaya, Panasonic
Joined: Mar 2018
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Daniel Offline OP
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Just an FYI. This is the card that slides into the FXII, not a standalone PC.


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I sold a mess of those card based voice mails. They seem to live like 2 days past the warranty. It was a great idea that just wasn't durable in my experience. Experimented with converting them to CF card based and they seemed to last a little longer. Shocked to hear there are still some in existence.


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