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#626235 - 12/13/18 07:39 PM FXII voicemail error message  
Joined: Mar 2018
Posts: 185
Daniel Offline
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Daniel  Offline
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Joined: Mar 2018
Posts: 185
St Louis, MO
I was doing some work on a customers voicemail and checked their error log and saw the following message. 6317 communications error <5> "BIcOM hardware not respond" from driver


Is this something I should be concerned with?


The Cloud is just someone else's computer!
Comdial Telephones & Systems
#626389 - 12/20/18 11:50 PM Re: FXII voicemail error message [Re: Daniel]  
Joined: May 2005
Posts: 932
ComdialJim Offline
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ComdialJim  Offline
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Joined: May 2005
Posts: 932
Lindenhurst, NY 11757
How often was the error shown? On a reboot of voicemail did it appear again?


Jim Hoey

SST Communications
597 West Montauk Highway
Lindenhurst, New York 11757

631 956-0100

www.sstcom.com

Business telephone systems on Long Island and New York City like Comdial, Vertical, Avaya, Panasonic
#626486 - 12/26/18 02:07 PM Re: FXII voicemail error message [Re: Daniel]  
Joined: Mar 2018
Posts: 185
Daniel Offline
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Daniel  Offline
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Joined: Mar 2018
Posts: 185
St Louis, MO
It was in the error.log and it has only happened 4 times this year. 2 in december


The Cloud is just someone else's computer!
#626590 - 12/31/18 10:37 PM Re: FXII voicemail error message [Re: Daniel]  
Joined: May 2005
Posts: 932
ComdialJim Offline
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ComdialJim  Offline
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Joined: May 2005
Posts: 932
Lindenhurst, NY 11757
could be a bad voiceboard. I have also seen this on a reboot


Jim Hoey

SST Communications
597 West Montauk Highway
Lindenhurst, New York 11757

631 956-0100

www.sstcom.com

Business telephone systems on Long Island and New York City like Comdial, Vertical, Avaya, Panasonic
#626615 - 01/02/19 07:31 PM Re: FXII voicemail error message [Re: Daniel]  
Joined: Mar 2018
Posts: 185
Daniel Offline
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Daniel  Offline
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Joined: Mar 2018
Posts: 185
St Louis, MO
Just an FYI. This is the card that slides into the FXII, not a standalone PC.


The Cloud is just someone else's computer!
#626645 - 01/04/19 05:09 AM Re: FXII voicemail error message [Re: Daniel]  
Joined: Aug 2004
Posts: 8,846
RATHER BE FISHING Offline
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RATHER BE FISHING  Offline

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*****

Joined: Aug 2004
Posts: 8,846
SOUTH TEXAS
I sold a mess of those card based voice mails. They seem to live like 2 days past the warranty. It was a great idea that just wasn't durable in my experience. Experimented with converting them to CF card based and they seemed to last a little longer. Shocked to hear there are still some in existence.


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