Fault light and can't "see" extension card

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Fault light and can't "see" extension card #627918 03/03/19 01:12 PM
Joined: Oct 2005 Posts: 46 LA Thinkster Member
Thinkster Member Joined: Oct 2005 Posts: 46 LA	Have a client that didn't report any troubles or notice any problems but simply wanted to add a new extension for a new hire along with a new phone. Figured piece of cake so went into comm closet and noticed the SL1100 unit flashing blue followed by red. I logged in with PCPro and found that the system was not seeing one of the extension/co cards. So in programming, I can't see anything below extension 113. But yet extension 101 and those below 113 are working but can't be updated. Any ideas?

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Re: Fault light and can't "see" extension card Thinkster #627921 03/03/19 05:13 PM
Joined: Oct 2006 Posts: 1,417 Likes: 7 Northeast Iowa Yoda Member
Yoda Member Joined: Oct 2006 Posts: 1,417 Likes: 7 Northeast Iowa	A power cycle reboot clears up some of the odd things in the 1100.

Re: Fault light and can't "see" extension card Thinkster #627929 03/04/19 02:13 AM
Joined: Oct 2005 Posts: 46 LA Thinkster Member
Thinkster Member Joined: Oct 2005 Posts: 46 LA	That's what I thought. After I added the extension, I power cycled the main unit and at first I thought it cleared but red light came back after it completely booted up.

Re: Fault light and can't "see" extension card Thinkster #627931 03/04/19 09:12 AM
Joined: Apr 2005 Posts: 2,529 Likes: 4 St. Louis, Mo 63025 dans Member
dans Member Joined: Apr 2005 Posts: 2,529 Likes: 4 St. Louis, Mo 63025	Red alarm light has to be cleared via phone programming We get old too soon, smart too late

Re: Fault light and can't "see" extension card dans #627938 03/04/19 12:58 PM
Joined: Dec 2007 Posts: 6,840 Likes: 27 Canby, Oregon Professor Shadow Retired Admin
Professor Shadow Retired Admin Joined: Dec 2007 Posts: 6,840 Likes: 27 Canby, Oregon	Originally Posted by dans Red alarm light has to be cleared via phone programming In the manual page 2-598 Program 90-53-01 I believe. Dean Photographs: https://www.instagram.com/deanwilsoncanby/ https://fstoppers.com/profile/deanwilsoncanby https://www.facebook.com/Dean-Wilson-Photography-112841337020414 _________________________________________________________________________________________ Retired: That means I don't have a job description and I can do what I want.

Re: Fault light and can't "see" extension card Professor Shadow #627943 03/04/19 02:34 PM
Joined: Oct 2006 Posts: 1,417 Likes: 7 Northeast Iowa Yoda Member
Yoda Member Joined: Oct 2006 Posts: 1,417 Likes: 7 Northeast Iowa	You do have to clear alarms thru phone programming. The reboot might help with being able to see the missing extensions.

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