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#627937 - 03/04/19 04:50 PM Call Pick up key - KX-NT680  
Joined: Feb 2019
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Cads Offline
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Cads  Offline
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Glasgow
Hi,

Newbie to Panasonic here. is it possible to program a key (using the Web maintenance console) on a KX-NT680 that can pick up incoming group calls?

3 phones ring at front office and back office want a key to pick up calls.

Thanks

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#627940 - 03/04/19 06:05 PM Re: Call Pick up key - KX-NT680 [Re: Cads]  
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Daniel Online content
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Daniel  Online Content
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St Louis, MO
The KX-NT680 is a phone not a system. What type of system is it? How do the lines ring at the 3 phones? It might(??) be relevant as to the type of lines.


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#627961 - 03/05/19 04:48 PM Re: Call Pick up key - KX-NT680 [Re: Daniel]  
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Cads Offline
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Glasgow
yeah, sorry, its a NS700 system on SIP lines. calls come into a group with 3 users in the front of office. 2 user in the back office want the facility to press a button to pick up a ringing group call?

#627962 - 03/05/19 05:05 PM Re: Call Pick up key - KX-NT680 [Re: Cads]  
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Carl Navarro Offline
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Carl Navarro  Offline

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*40 always works, but you get the ringing phone from anywhere. In the Call Features manual, it lists the procedure for assigning DSS buttons to Group Monitor in 4.1.8

Carl


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#627991 - 03/06/19 08:53 PM Re: Call Pick up key - KX-NT680 [Re: Cads]  
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OBT Online content
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One touch button with *40 plus user group 01 02 etc

Put extensions into user group so only they get picked up


I have not failed. I've just found 10,000 ways that won't work.

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