Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
sv9100 auto database backup
#629191 04/17/19 08:30 PM
Joined: Apr 2012
Posts: 33
etdiego Offline OP
Member
OP Offline
Member
Joined: Apr 2012
Posts: 33
Is there a way to set the system to auto backup to a USB the database at a particular time say once a month or once every 3 months? I have tried to look this up but i just cant seem to find an answer.

EMP & Lightning Home Surge Protection
EMP - Click Here!
Re: sv9100 auto database backup
etdiego #629224 04/18/19 04:53 PM
Joined: Apr 2005
Posts: 2,400
Member
*****
Offline
Member
*****
Joined: Apr 2005
Posts: 2,400
I don't see why auto save option is feasible.
Anyone who has access to system programming should always do a backup before and after changes, copes of the backup can be saved.
The USB port in the CPU blade is for upgrades only.


We get old too soon, smart too late
Re: sv9100 auto database backup
etdiego #629231 04/18/19 07:32 PM
Joined: Oct 2004
Posts: 1,480
Member
*****
Offline
Member
*****
Joined: Oct 2004
Posts: 1,480
Yeah what Dans said. Do you have remote access to it? Back it up every 3 months. Does the customer have access to the system and make changes? Make your back ups more often. If they don't you should be backing it up before you make a change and then once you are done making changes, this how we always handled them on any systems.

Re: sv9100 auto database backup
oobie #629497 05/01/19 12:25 PM
Joined: Apr 2012
Posts: 33
etdiego Offline OP
Member
OP Offline
Member
Joined: Apr 2012
Posts: 33
I actually would except for the fact that it is a 6 cabinet system, behind a secured network. To add more security they asked that the programming be not connected to the network and the serer blade it is connected to has and extended cable for the keyboard and monitor in another room (to allow for the person that makes the changes on site, "not a tech in any way" to make the changes). So they move stuff around and make changes and as long as it works, they ignore the backup. Worse yet, they are one of their farthest out customers 145 miles one way.

Re: sv9100 auto database backup
etdiego #629498 05/01/19 12:32 PM
Joined: Sep 2004
Posts: 3,955
Member
*****
Online Content
Member
*****
Joined: Sep 2004
Posts: 3,955
Have the system call you then. Setup the outbound IP connection and give it a feature code. You call them, they dial the code and the system calls out to a fixed IP and you backup with PCPro.

Re: sv9100 auto database backup
Coral Tech #629499 05/01/19 12:45 PM
Joined: Apr 2012
Posts: 33
etdiego Offline OP
Member
OP Offline
Member
Joined: Apr 2012
Posts: 33
Sorry, I didnt specify. If I have to go out I have to direct connect via the network port on the CPU since they wont allow the unit to be connected to the network.

Re: sv9100 auto database backup
etdiego #629504 05/01/19 04:05 PM
Joined: Sep 2004
Posts: 3,955
Member
*****
Online Content
Member
*****
Joined: Sep 2004
Posts: 3,955
Simple then. They need to provide a DSL or something so you can get in. Just have your own little network. Sounds to me like they don't know WTF they are doing. Good luck with that. No idea how you have 6 cabinets with no networking on a 9100.

Re: sv9100 auto database backup
Coral Tech #629577 05/03/19 12:34 PM
Joined: Apr 2012
Posts: 33
etdiego Offline OP
Member
OP Offline
Member
Joined: Apr 2012
Posts: 33
they are static ip on one small switch. it is due to the amount of analog and digital extensions. I appreciate the good luck. they have been a real headache. And you are correct, the dont know WTF they are doing and worse yet it they dont care to learn. I have basically resigned myself to calling them and telling one of them to go to the com room and do a check for me (I was doing this about once a month) and since they really dont undersand what they are doing i have them log in on the phone in order to force it to do a usb backup. Ill just continue to do that. Thanks for the help.


Moderated by  DrPbx, ttech 

Link Copied to Clipboard
Most Recent 5 Post
test telephone number
by dude - 11/30/20 07:51 PM
DSU Serial Ports
by tylan - 11/30/20 07:21 PM
SVMi20i Error
by Bushmills - 11/30/20 07:00 PM
XTS database downloads crash
by EV607797 - 11/30/20 03:37 AM
9100 sip trunk
by juno - 11/28/20 09:51 PM
Who's Online Now
25 members (Daniel, RRB, 304Tech, cswroe, Yoda, teleco, vicbob, BobRobert, RM SYSTEMS, firefighter, MooreTel, metelcom, EV607797, Skunky, Greg Ercolano, Mercenary Roadie, nortelvoip, pvj, hbiss, brokeda, Coral Tech, justbill, Touch Tone Tommy, Bob3470, hitechcomm), 243 guests, and 60 robots.
Key: Admin, Global Mod, Mod
Popular Topics (Views)
Forum Statistics
Forums94
Topics94,091
Posts637,983
Members49,386
Most Online5,661
May 23rd, 2018
Today's Birthdays
David Gillish, jkdawsey, kitjr123, MP Telecom, stephen1905
Newest Members
drextech, d_chats, LukeS, RickToshibaCIX, Geochurchi
49386 Registered Users
Get Tech Support Now! Click the banner below
Get Tech Support Now!
Top Posters (30 Days)
ABLE1 11
Daniel 11
hbiss 9
dans 6
Bluewater Sailing
https://www.patreon.com/bePatron?u=5256033
EMP Shield for Commercial - Home & Vehicle
Use Coupon code SAVE - Click Here!
Sold AD
Servpro Ventura 24-Hour Emergency Service
Free Estimates call us now 24Hours
Contact Us | Telephone System Tech Support | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2020
Trusted Partners