Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
Hunt Group no answer to voice mailbox
#629872 05/16/19 05:41 PM
Joined: Mar 2006
Posts: 53
Member
OP Offline
Member
Joined: Mar 2006
Posts: 53
Nortel CICS with Call Pilot Voicemail. I would like to forward a hunt group to an individual voice mailbox when no answer. I have set up a mailbox for the hunt group number (2707) with the extension number of the phone I want it to go to (2228). I have initialized the mailbox and programmed the extension number in the hunt group overflow. When calling the group through the auto Attendant and enter the path number for the hunt group it rings the group 4 times and then says "that party is not available, good bye" and hangs up. If I dial the group number from another phone it goes to the voice mailbox like I want after 4 rings. Any ideas?

Equipment and Telephones
Re: Hunt Group no answer to voice mailbox
Best Comm #629878 05/16/19 08:04 PM
Joined: Feb 2005
Posts: 1,593
Member
Online Content
Member
Joined: Feb 2005
Posts: 1,593
You need to create a mailbox that is the exact same number as the HG DN.

So if HG DN is 2707 then create mailbox 2707.

As for the Overflow it must point to the DN of Callpilot, same as FNA on sets.

You can then add up to 5 Alternate Extensions for mailbox 2707 such as 2228 (2228 must not already have a current mailbox)
That is done in CallpilotManager/F983 Change XXXX


=---()))))))))---=
www.curlycord.com
[Linked Image from telcopc.ca]
Toronto, Canada





Moderated by  MooreTel, NTlayoff, Z-man 

Link Copied to Clipboard
Most Recent 5 Post
SL1100 dialing problem
by teleco - 10/28/20 07:30 PM
Zoom voip
by BrianS - 10/28/20 01:43 PM
Forum Update Pending
by Ruben - 10/27/20 06:51 PM
Toshiba DK 280 VMID
by adteldon - 10/27/20 04:18 PM
System installer in DC/VA and MD needed soon
by EV607797 - 10/27/20 04:40 AM
Who's Online Now
29 members (Curlycord, hitechcomm, ToshiGal75, BTS01, Bob3470, teleco, davescomm, dans, Meyery2k, MooreTel, Yoda, EV607797, dude, hbiss, Ruben, Corrupted DNA, Herk, Professor Shadow, Touch Tone Tommy, RATHER BE FISHING, justbill, BrianS, LLC, Edward_, Daniel, Skunky, metelcom, phonemeister, newtecky), 530 guests, and 75 robots.
Key: Admin, Global Mod, Mod
Popular Topics (Views)
Forum Statistics
Forums94
Topics94,036
Posts637,691
Members49,369
Most Online5,661
May 23rd, 2018
Today's Birthdays
DayTech, Phil Ashley, Roosterbroker
Newest Members
DynaAdmin, Nickonicle, chelsea419, jsb15, C.t.c.73
49369 Registered Users
Get Tech Support Now! Click the banner below
Get Tech Support Now!
EMP & Lightning Home Surge Protection
EMP - Click Here!
Top Posters (30 Days)
dexman 20
Ruben 12
Daniel 11
hbiss 10
Bluewater Sailing
https://www.patreon.com/bePatron?u=5256033
EMP Shield for Commercial - Home & Vehicle
Use Coupon code SAVE - Click Here!
Sold AD
Servpro Ventura 24-Hour Emergency Service
Free Estimates call us now 24Hours
Contact Us | Telephone System Tech Support | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2020
Trusted Partners