 Support Needed for CMS Installation & Set Up | Joined: May 2008 Posts: 522 Member | OP  Member Joined: May 2008 Posts: 522 | Howdy, I have CMS installed for a 7400 and it seems to be collecting data but it is not configured. I have a "Platinum Support" package that I bought from Samsung (I am a dealer), but it is NOT EXISTENT!!! At this point, I'll pay another dealer to help me get this thing configured, up and running. Please email me at [email protected]I can pay by credit card or check. Thanks, Keith Boe | | | Re: Support Needed for CMS Installation & Set Up | Joined: Jun 2006 Posts: 2,816 Moderator-Samsung |  Moderator-Samsung Joined: Jun 2006 Posts: 2,816 | If you have platinum support you can contact tollring tech support (company that wrote the software) directly, bypassing local samsung tech support.
At the end of the install it tells you which settings in which mmc's you need to adjust.
You then need to configure extension names, trunk ports, vmaa ports, virtual extensions, ucd groups, etc
| | | Re: Support Needed for CMS Installation & Set Up | Joined: May 2008 Posts: 522 Member | | OP Member Joined: May 2008 Posts: 522 | Thanks Nameless, gosh, couldn't ANYBODY at Samsung tell me that???
I just spoke to them and someone should be calling me back
| | | Re: Support Needed for CMS Installation & Set Up | Joined: Dec 2007 Posts: 6,534 Likes: 1 Admin |  Admin Joined: Dec 2007 Posts: 6,534 Likes: 1 | ...gosh, couldn't ANYBODY at Samsung tell me that???
That would be Customer Service, not Tech Support. 🤣 | | | |
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