Phone Systems


Previous Thread
Next Thread
Print Thread
Rate This Thread
#630695 - 06/23/19 06:26 PM Support Needed for CMS Installation & Set Up  
Joined: May 2008
Posts: 521
Kaiser Offline
Member
Kaiser  Offline
Member

Joined: May 2008
Posts: 521
Everett, WA
Howdy,

I have CMS installed for a 7400 and it seems to be collecting data but it is not configured. I have a "Platinum Support" package that I bought from Samsung (I am a dealer), but it is NOT EXISTENT!!!

At this point, I'll pay another dealer to help me get this thing configured, up and running.

Please email me at keith@ncctelecom.net

I can pay by credit card or check.

Thanks,

Keith Boe

Google Telephone Equipment Search
#630700 - 06/23/19 08:15 PM Re: Support Needed for CMS Installation & Set Up [Re: Kaiser]  
Joined: Jun 2006
Posts: 2,702
nameless Offline
Moderator-Samsung
nameless  Offline

Moderator-Samsung
*****

Joined: Jun 2006
Posts: 2,702
Brisbane, Australia
If you have platinum support you can contact tollring tech support (company that wrote the software) directly, bypassing local samsung tech support.

At the end of the install it tells you which settings in which mmc's you need to adjust.

You then need to configure extension names, trunk ports, vmaa ports, virtual extensions, ucd groups, etc

#630709 - 06/24/19 05:11 PM Re: Support Needed for CMS Installation & Set Up [Re: Kaiser]  
Joined: May 2008
Posts: 521
Kaiser Offline
Member
Kaiser  Offline
Member

Joined: May 2008
Posts: 521
Everett, WA
Thanks Nameless, gosh, couldn't ANYBODY at Samsung tell me that???

I just spoke to them and someone should be calling me back

#630711 - 06/24/19 05:33 PM Re: Support Needed for CMS Installation & Set Up [Re: Kaiser]  
Joined: Dec 2007
Posts: 5,722
Professor Shadow Online content
Admin
Professor Shadow  Online Content

Admin
*****

Joined: Dec 2007
Posts: 5,722
Canby, Oregon
Originally Posted by Kaiser
...gosh, couldn't ANYBODY at Samsung tell me that???

That would be Customer Service, not Tech Support. 🤣


Dean
Photographs: https://www.instagram.com/deanwilsoncanby/

Please don't confuse your "Internet Search" with my licenses, certifications and 30 years experience.

"Thank you for calling Technical Support. If you feel you have reached this number in error, please hang up and press redial."

Moderated by  Genesiscomm, nameless, pvj 

Refurbished Phones & Equipment Search
Shout Box
Most Recent 5 Post
Panasonic VB-43050
by paphoneinstaller. 07/21/19 01:21 PM
Toshiba CTX CO jack
by Jared R. 07/21/19 02:29 AM
NEC 9100 PRI
by Ray01. 07/21/19 02:03 AM
Retired
by draynor. 07/20/19 10:44 AM
TDA 50 and TVA200 Quick Setup
by cctech. 07/20/19 08:48 AM
Who's Online Now
23 registered members (Carl Navarro, Professor Shadow, hbiss, nortelvoip, Yoda, justbill, morephones, paphoneinstaller, Jared R, JBean3329, nfcphoneman, BobRobert, metelcom, EV607797, usedphones, dexman, Coral Tech, jeffmoss26, RATHER BE FISHING, Ray01, Will H, ChrisRR, Bob3470), 287 guests, and 824 spiders.
Key: Admin, Global Mod, Mod
Tech Support Line 1.800.766.3425
Over the Phone Tech Support for your Phones and Business Phone Systems
Popular Topics(Views)
Newest Members
gauda1, Gregco Supply In, g6270r, dabcom, carjean
49071 Registered Users
Forum Statistics
Forums62
Topics92,654
Posts630,305
Members49,071
Most Online5,661
May 23rd, 2018
Today's Birthdays
Bill Hankins, dambo, Hexeon, TeleDude, vols_spe
Top Posters(30 Days)
dexman 31
C5Z 12
Daniel 11
hbiss 10
RESPONSIVE WEBSITE DEVELOPMENT
Free Phone Repair Diagnostic
EMP & Lightning Home Surge Protection
EMP - Click Here!
Servpro Ventura 24-Hour Emergency Service
Free Estimates call us now 24Hours
Contact Us | Telephone System Tech Support | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2019
Trusted Partners
Sitemap