 Support Needed for CMS Installation & Set Up
#630695
06/23/19 06:26 PM
|
Joined: May 2008
Posts: 523
Kaiser
OP
Member
|
|
OP
Member
Joined: May 2008
Posts: 523 |
Howdy,
I have CMS installed for a 7400 and it seems to be collecting data but it is not configured. I have a "Platinum Support" package that I bought from Samsung (I am a dealer), but it is NOT EXISTENT!!!
At this point, I'll pay another dealer to help me get this thing configured, up and running.
Please email me at keith@ncctelecom.net
I can pay by credit card or check.
Thanks,
Keith Boe
|
|
|
|
Re: Support Needed for CMS Installation & Set Up
[Re: Kaiser]
#630700
06/23/19 08:15 PM
|
Joined: Jun 2006
Posts: 2,737
nameless
Moderator-Samsung
|
|
Moderator-Samsung
Joined: Jun 2006
Posts: 2,737 |
If you have platinum support you can contact tollring tech support (company that wrote the software) directly, bypassing local samsung tech support.
At the end of the install it tells you which settings in which mmc's you need to adjust.
You then need to configure extension names, trunk ports, vmaa ports, virtual extensions, ucd groups, etc
|
|
|
|
Re: Support Needed for CMS Installation & Set Up
[Re: Kaiser]
#630709
06/24/19 05:11 PM
|
Joined: May 2008
Posts: 523
Kaiser
OP
Member
|
|
OP
Member
Joined: May 2008
Posts: 523 |
Thanks Nameless, gosh, couldn't ANYBODY at Samsung tell me that???
I just spoke to them and someone should be calling me back
|
|
|
|
Re: Support Needed for CMS Installation & Set Up
[Re: Kaiser]
#630711
06/24/19 05:33 PM
|
Joined: Dec 2007
Posts: 6,156
Professor Shadow
Admin
|
|
Admin
Joined: Dec 2007
Posts: 6,156 |
...gosh, couldn't ANYBODY at Samsung tell me that???
That would be Customer Service, not Tech Support. 🤣
|
|
|
|
Deer ESI
by Carl Navarro - 11/19/19 04:39 PM
|
|
|
|
|
|
|
|
|
|
|
36 registered members (JBean3329, RedBul, Touch Tone Tommy, Arthur P. Bloom, KRRath, Mercenary Roadie, metelcom, patel1974, dans, seafort, pdxjim911, BTS01, jknichols, ChrisRR, PortlandTech, Bob3470, hbiss, RonP, dexman, Yoda, ChevyFanAttic, Ruben, Carl Navarro, Diddy Levine, mreilly, CGTech, gelehu, Silversam, MarcO Qc, helpifican, hitechcomm, Southernphoneman, vicbob, Skunky, phonman123, nameless),
1,552
guests, and 678
spiders. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
Forums62
Topics93,036
Posts632,840
Members49,174
| |
Most Online5,661
May 23rd, 2018
|
|
|
