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Joined: May 2008
Posts: 523
Member
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OP
Member
Joined: May 2008
Posts: 523 |
Howdy, I have CMS installed for a 7400 and it seems to be collecting data but it is not configured. I have a "Platinum Support" package that I bought from Samsung (I am a dealer), but it is NOT EXISTENT!!! At this point, I'll pay another dealer to help me get this thing configured, up and running. Please email me at [email protected]I can pay by credit card or check. Thanks, Keith Boe
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Joined: Jun 2006
Posts: 3,004 Likes: 4
Moderator-Samsung
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Moderator-Samsung
Joined: Jun 2006
Posts: 3,004 Likes: 4 |
If you have platinum support you can contact tollring tech support (company that wrote the software) directly, bypassing local samsung tech support.
At the end of the install it tells you which settings in which mmc's you need to adjust.
You then need to configure extension names, trunk ports, vmaa ports, virtual extensions, ucd groups, etc
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Joined: May 2008
Posts: 523
Member
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OP
Member
Joined: May 2008
Posts: 523 |
Thanks Nameless, gosh, couldn't ANYBODY at Samsung tell me that???
I just spoke to them and someone should be calling me back
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Joined: Dec 2007
Posts: 6,799 Likes: 18
Retired Admin
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Retired Admin
Joined: Dec 2007
Posts: 6,799 Likes: 18 |
...gosh, couldn't ANYBODY at Samsung tell me that??? That would be Customer Service, not Tech Support. 🤣
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