Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
Page 1 of 2 1 2
DSS lights flashing on all phones - 824
#630739 06/26/19 12:22 AM
Joined: Oct 2002
Posts: 718
barster Offline OP
Member
OP Offline
Member
Joined: Oct 2002
Posts: 718
Went by new customer- going back tomorrow for P.A. etc...and on initial visit noticed all the programmed DSS buttons are flashing on all phones....
Any idea what may be causing this? Will be tinkering with tomorrow but figured if a "light bulb" goes off with anybody here for cause that would save some time.
Confirmed buttons are programmed correctly and do function properly as DSS buttons - extension calling.

KX-TA824 with 77xx series phones and TVA50 VM.

Last edited by barster; 06/26/19 12:23 AM.
EMP & Lightning Home Surge Protection
EMP - Click Here!
Re: DSS lights flashing on all phones - 824
barster #630761 06/26/19 10:37 PM
Joined: Jan 2007
Posts: 2,081
OBT Offline
Admin
*****
Offline
Admin
*****
Joined: Jan 2007
Posts: 2,081
Probably because they have a forward to voicemail on the phone


“I have not failed. I've just found 10,000 ways that won't work.”
Re: DSS lights flashing on all phones - 824
OBT #630768 06/27/19 04:10 AM
Joined: Oct 2002
Posts: 718
barster Offline OP
Member
OP Offline
Member
Joined: Oct 2002
Posts: 718
Originally Posted by OBT
Probably because they have a forward to voicemail on the phone


So that's 'the norm' on the 824's ? ...seems odd.... I've put VM's on 624's / KXTD's / TDA's and none of them do this .....

Fiddling around I removed fwd2vm on one extension and no change at "that phone" .... now that you mention it's intentional I guess it's to let transferrer know call will get vm if not answered......

Last edited by barster; 06/27/19 04:13 AM.
Re: DSS lights flashing on all phones - 824
barster #630776 06/27/19 05:57 PM
Joined: Jul 2006
Posts: 2,537
Moderator-Panasonic
***
Offline
Moderator-Panasonic
***
Joined: Jul 2006
Posts: 2,537
I've never seen this on any installation I have of 824's. What are the DSS buttons programmed as? Are they flashing all the time, or are they following incoming calls?

Carl


There's no place like 127.0.0.1
Re: DSS lights flashing on all phones - 824
barster #630779 06/27/19 06:54 PM
Joined: Dec 2007
Posts: 6,549
Likes: 1
Admin
*****
Online Thinking
Admin
*****
Joined: Dec 2007
Posts: 6,549
Likes: 1
Perhaps the phones are in DND, so they forward to VM immediately instead of RNA to VM?


Dean
Photographs:
https://www.instagram.com/deanwilsoncanby/
https://fstoppers.com/profile/deanwilsoncanby

Please don't confuse your "Internet Search" with my licenses, certifications and over 30 years experience.

"Thank you for calling Technical Support. If you feel you have reached this number in error, please hang up and press redial."
Re: DSS lights flashing on all phones - 824
barster #630785 06/27/19 09:13 PM
Joined: Jul 2006
Posts: 2,537
Moderator-Panasonic
***
Offline
Moderator-Panasonic
***
Joined: Jul 2006
Posts: 2,537
No. If I set an extension in DND, the DSS button doesn't light. If I press the dark button it says xxx DND, but it still doesn't flash. The 824 instruction set isn't very robust.

To the OP, maybe the old reset and reprogram the set is in order.



There's no place like 127.0.0.1
Re: DSS lights flashing on all phones - 824
Carl Navarro #630786 06/27/19 11:10 PM
Joined: Dec 2007
Posts: 6,549
Likes: 1
Admin
*****
Online Thinking
Admin
*****
Joined: Dec 2007
Posts: 6,549
Likes: 1
Originally Posted by Carl Navarro
No. If I set an extension in DND, the DSS button doesn't light.

Picking my brain from other systems.


Dean
Photographs:
https://www.instagram.com/deanwilsoncanby/
https://fstoppers.com/profile/deanwilsoncanby

Please don't confuse your "Internet Search" with my licenses, certifications and over 30 years experience.

"Thank you for calling Technical Support. If you feel you have reached this number in error, please hang up and press redial."
Re: DSS lights flashing on all phones - 824
Carl Navarro #630809 06/29/19 07:30 PM
Joined: Oct 2002
Posts: 718
barster Offline OP
Member
OP Offline
Member
Joined: Oct 2002
Posts: 718
Originally Posted by Carl Navarro
I've never seen this on any installation I have of 824's. What are the DSS buttons programmed as? Are they flashing all the time, or are they following incoming calls?

Carl


They're programmed as standard station calling buttons....they perform that function normally.....they are flashing all the time...not just on incoming calls.
I know the old Comdial's and Executone's did that on incoming calls as standard....

Re: DSS lights flashing on all phones - 824
barster #630810 06/29/19 07:32 PM
Joined: Oct 2002
Posts: 718
barster Offline OP
Member
OP Offline
Member
Joined: Oct 2002
Posts: 718
I'm thinking they might've had a quick brown-out causing this corruption of emproms or something along those lines.... might go back and do initialize and see if that clears it up as suggested..... if customer wants to pursue that / labor fee....

Re: DSS lights flashing on all phones - 824
barster #630811 06/29/19 07:37 PM
Joined: Jul 2006
Posts: 2,537
Moderator-Panasonic
***
Offline
Moderator-Panasonic
***
Joined: Jul 2006
Posts: 2,537
Hoping that you already power cycled the KSU, start with the main phone and reprogram the DSS buttons by PROGRAM button 1 ext STORE Do that for all extensions on the DSS field.


If the light is still flashing, you're right, time to initialize and reprogram.


There's no place like 127.0.0.1
Page 1 of 2 1 2

Moderated by  Carl Navarro, OBT 

Link Copied to Clipboard
Most Recent 5 Post
SL1100 dialing problem
by teleco - 10/28/20 07:30 PM
Zoom voip
by BrianS - 10/28/20 01:43 PM
Forum Update Pending
by Ruben - 10/27/20 06:51 PM
Toshiba DK 280 VMID
by adteldon - 10/27/20 04:18 PM
System installer in DC/VA and MD needed soon
by EV607797 - 10/27/20 04:40 AM
Who's Online Now
36 members (temp001, newtecky, ChrisRR, Curlycord, phonemeister, Mercenary Roadie, Yoda, justbill, paulw, hitechcomm, EV607797, Silversam, hbiss, phonman123, dexman, Farquie, Touch Tone Tommy, JBean3329, Ted, Professor Shadow, BobRobert, ToshiGal75, BTS01, Bob3470, teleco, davescomm, dans, Meyery2k, MooreTel, dude, Ruben, Corrupted DNA, Herk, RATHER BE FISHING, BrianS, LLC), 576 guests, and 87 robots.
Key: Admin, Global Mod, Mod
Popular Topics (Views)
Forum Statistics
Forums94
Topics94,036
Posts637,696
Members49,369
Most Online5,661
May 23rd, 2018
Today's Birthdays
dpmcintyre, mcando
Newest Members
DynaAdmin, Nickonicle, chelsea419, jsb15, C.t.c.73
49369 Registered Users
Get Tech Support Now! Click the banner below
Get Tech Support Now!
Top Posters (30 Days)
dexman 23
Ruben 12
Daniel 11
hbiss 10
Toner 10
Bluewater Sailing
https://www.patreon.com/bePatron?u=5256033
EMP Shield for Commercial - Home & Vehicle
Use Coupon code SAVE - Click Here!
Sold AD
Servpro Ventura 24-Hour Emergency Service
Free Estimates call us now 24Hours
Contact Us | Telephone System Tech Support | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2020
Trusted Partners