| | Joined: Jun 2005 Posts: 63 Member | OP  Member Joined: Jun 2005 Posts: 63 | I would like to restrict all SLT extensions so they cannot call from local extension to local extension; but still allow all inbound and outbound calls to the outside world. Would these extensions be defined in class of service? I would like maintain "dial 0" local operator calls to be allowed as well.
Last edited by byacey; 07/13/19 04:06 AM.
| | | | | Joined: Oct 2009 Posts: 107 Member | | Member Joined: Oct 2009 Posts: 107 | This has been an issue with the 5000 / MiVO 250. No tenant and cannot restrict intercom to intercom. If someone has the answer let us know!
Inter-tel Axxess, Mitel CS/HX5000, MiVoice Office CCS/CSM, VPU, EM, ATM4, A+, CTP+, NET+, OAISYS, Audicodes, Polycom, Spectralink, NEC Red, Samsung, Mitel Call Recording, Mitel MBG, MiVoice Office, Xarios. Mitel Phone Manager
| | | | | Joined: Dec 2007 Posts: 6,613 Likes: 2 Admin |  Admin Joined: Dec 2007 Posts: 6,613 Likes: 2 | Not familiar with the Axxess product so this is only a question:
Is it possible for the single line sets to automatically access an outgoing trunk group upon going off-hook? Some systems have Off-Hook Preferences that allow this. | | | | | Joined: Oct 2009 Posts: 107 Member | | Member Joined: Oct 2009 Posts: 107 | Yes, set the phones House phone to dial 8 or the trunk group number or ARS. This does not prevent the users from preforming a "Flash" then dialing an extension but I like where you are going with this. It would get them to the trunks first.
Inter-tel Axxess, Mitel CS/HX5000, MiVoice Office CCS/CSM, VPU, EM, ATM4, A+, CTP+, NET+, OAISYS, Audicodes, Polycom, Spectralink, NEC Red, Samsung, Mitel Call Recording, Mitel MBG, MiVoice Office, Xarios. Mitel Phone Manager
| | | | | Joined: Dec 2007 Posts: 6,613 Likes: 2 Admin | | Admin Joined: Dec 2007 Posts: 6,613 Likes: 2 | A bit of programming but have all the single lines in a different COS from the digital sets and don't allow the lower COS S/L sets have access to the higher COS digital sets. | | | | | Joined: May 2009 Posts: 1,198 Member | | Member Joined: May 2009 Posts: 1,198 | COS restrictions only apply to outbound calls. There is no way to prevent phones from dialing intercom calls. House phone is an option, but dialing * will bypass house phone programming. | | | | | Joined: Jun 2005 Posts: 63 Member | | OP Member Joined: Jun 2005 Posts: 63 | | | | |
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