Restricting extension to extension calls on Axxess 5000

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Restricting extension to extension calls on Axxess 5000 #631120 07/12/19 11:58 PM
Joined: Jun 2005 Posts: 63 Edmonton, Alberta, Canada byacey Member
byacey Member Joined: Jun 2005 Posts: 63 Edmonton, Alberta, Canada	I would like to restrict all SLT extensions so they cannot call from local extension to local extension; but still allow all inbound and outbound calls to the outside world. Would these extensions be defined in class of service? I would like maintain "dial 0" local operator calls to be allowed as well. Last edited by byacey; 07/13/19 12:06 AM.

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Re: Restricting extension to extension calls on Axxess 5000 byacey #631145 07/15/19 08:55 AM
Joined: Oct 2009 Posts: 109 Wisconsin Cans and String Member
Cans and String Member Joined: Oct 2009 Posts: 109 Wisconsin	This has been an issue with the 5000 / MiVO 250. No tenant and cannot restrict intercom to intercom. If someone has the answer let us know! Inter-tel Axxess, Mitel CS/HX5000, MiVoice Office CCS/CSM, VPU, EM, ATM4, A+, CTP+, NET+, OAISYS, Audicodes, Polycom, Spectralink, NEC Red, Samsung, Mitel Call Recording, Mitel MBG, MiVoice Office, Xarios. Mitel Phone Manager

Re: Restricting extension to extension calls on Axxess 5000 byacey #631150 07/15/19 10:55 AM
Joined: Dec 2007 Posts: 6,834 Likes: 25 Canby, Oregon Professor Shadow Retired Admin
Professor Shadow Retired Admin Joined: Dec 2007 Posts: 6,834 Likes: 25 Canby, Oregon	Not familiar with the Axxess product so this is only a question: Is it possible for the single line sets to automatically access an outgoing trunk group upon going off-hook? Some systems have Off-Hook Preferences that allow this. Dean Photographs: https://www.instagram.com/deanwilsoncanby/ https://fstoppers.com/profile/deanwilsoncanby https://www.facebook.com/Dean-Wilson-Photography-112841337020414 _________________________________________________________________________________________ Retired: That means I don't have a job description and I can do what I want.

Re: Restricting extension to extension calls on Axxess 5000 Professor Shadow #631152 07/15/19 11:31 AM
Joined: Oct 2009 Posts: 109 Wisconsin Cans and String Member
Cans and String Member Joined: Oct 2009 Posts: 109 Wisconsin	Yes, set the phones House phone to dial 8 or the trunk group number or ARS. This does not prevent the users from preforming a "Flash" then dialing an extension but I like where you are going with this. It would get them to the trunks first. Inter-tel Axxess, Mitel CS/HX5000, MiVoice Office CCS/CSM, VPU, EM, ATM4, A+, CTP+, NET+, OAISYS, Audicodes, Polycom, Spectralink, NEC Red, Samsung, Mitel Call Recording, Mitel MBG, MiVoice Office, Xarios. Mitel Phone Manager

Re: Restricting extension to extension calls on Axxess 5000 byacey #631156 07/15/19 12:40 PM
Joined: Dec 2007 Posts: 6,834 Likes: 25 Canby, Oregon Professor Shadow Retired Admin
Professor Shadow Retired Admin Joined: Dec 2007 Posts: 6,834 Likes: 25 Canby, Oregon	A bit of programming but have all the single lines in a different COS from the digital sets and don't allow the lower COS S/L sets have access to the higher COS digital sets. Dean Photographs: https://www.instagram.com/deanwilsoncanby/ https://fstoppers.com/profile/deanwilsoncanby https://www.facebook.com/Dean-Wilson-Photography-112841337020414 _________________________________________________________________________________________ Retired: That means I don't have a job description and I can do what I want.

Re: Restricting extension to extension calls on Axxess 5000 byacey #631171 07/16/19 01:44 PM
Joined: May 2009 Posts: 1,198 Connecticut DND ON Member
DND ON Member Joined: May 2009 Posts: 1,198 Connecticut	COS restrictions only apply to outbound calls. There is no way to prevent phones from dialing intercom calls. House phone is an option, but dialing * will bypass house phone programming.

Re: Restricting extension to extension calls on Axxess 5000 byacey #631471 07/30/19 11:52 AM
Joined: Jun 2005 Posts: 63 Edmonton, Alberta, Canada byacey Member
byacey Member Joined: Jun 2005 Posts: 63 Edmonton, Alberta, Canada	OK, Thanks for the info.

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