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Joined: Jun 2005
Posts: 63
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Joined: Jun 2005
Posts: 63 |
I would like to restrict all SLT extensions so they cannot call from local extension to local extension; but still allow all inbound and outbound calls to the outside world. Would these extensions be defined in class of service? I would like maintain "dial 0" local operator calls to be allowed as well.
Last edited by byacey; 07/13/19 12:06 AM.
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Joined: Oct 2009
Posts: 109
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This has been an issue with the 5000 / MiVO 250. No tenant and cannot restrict intercom to intercom. If someone has the answer let us know!
Inter-tel Axxess, Mitel CS/HX5000, MiVoice Office CCS/CSM, VPU, EM, ATM4, A+, CTP+, NET+, OAISYS, Audicodes, Polycom, Spectralink, NEC Red, Samsung, Mitel Call Recording, Mitel MBG, MiVoice Office, Xarios. Mitel Phone Manager
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Joined: Dec 2007
Posts: 6,835 Likes: 26
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Retired Admin
Joined: Dec 2007
Posts: 6,835 Likes: 26 |
Not familiar with the Axxess product so this is only a question:
Is it possible for the single line sets to automatically access an outgoing trunk group upon going off-hook? Some systems have Off-Hook Preferences that allow this.
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Joined: Oct 2009
Posts: 109
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Joined: Oct 2009
Posts: 109 |
Yes, set the phones House phone to dial 8 or the trunk group number or ARS. This does not prevent the users from preforming a "Flash" then dialing an extension but I like where you are going with this. It would get them to the trunks first.
Inter-tel Axxess, Mitel CS/HX5000, MiVoice Office CCS/CSM, VPU, EM, ATM4, A+, CTP+, NET+, OAISYS, Audicodes, Polycom, Spectralink, NEC Red, Samsung, Mitel Call Recording, Mitel MBG, MiVoice Office, Xarios. Mitel Phone Manager
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Joined: Dec 2007
Posts: 6,835 Likes: 26
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Retired Admin
Joined: Dec 2007
Posts: 6,835 Likes: 26 |
A bit of programming but have all the single lines in a different COS from the digital sets and don't allow the lower COS S/L sets have access to the higher COS digital sets.
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Joined: May 2009
Posts: 1,198
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Joined: May 2009
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COS restrictions only apply to outbound calls. There is no way to prevent phones from dialing intercom calls. House phone is an option, but dialing * will bypass house phone programming.
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Joined: Jun 2005
Posts: 63
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