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#631281 07/21/19 09:21 AM
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I am looking for Tech Support on how to add 2 Co Lines on VB-43223 Telephones. Telephones have 5 Co Lines now. I want to use FF6 and FF7 Keys.

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Clarification, please.

  • Is your system a DBS variety...308/616/ or 40/72/96...perhaps a 576?
  • Do you have the manual
  • Are CO lines for 6 and 7
  • Do you have VM on the system
  • POTS lines or T-1
  • Et cetera...et cetera...et cetera...


The website in your Profile states that you work at an Authorized Panasonic Dealer?


Dean
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Please don't confuse your "Internet Search" with my licenses, certifications and over 30 years experience.

"Thank you for calling Technical Support. If you feel you have reached this number in error, please hang up and press redial."
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...and welcome back.


Dean
Photographs:
https://www.instagram.com/deanwilsoncanby/
https://fstoppers.com/profile/deanwilsoncanby
https://www.facebook.com/Dean-Wilson-Photography-112841337020414

Please don't confuse your "Internet Search" with my licenses, certifications and over 30 years experience.

"Thank you for calling Technical Support. If you feel you have reached this number in error, please hang up and press redial."
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Key Service Unit is a 72, I do have a manual, Co lines are for 6&7, are POTS lines, No VM,( Yes I am an authorize dealer of 824, Kxtda-50).

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They have a Total of 6 Telephones on the System

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Well, guessing that you have an 8-port trunk card (43511) in the system, what are you asking? You have the manual, you have the pinouts, you can get into programming. Start reading.

My DBS hardware went away last spring.

Carl

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1. I am trying to use FF Key 6 for CO 6 and FF Key 7 for Co 7.

2. FF Key 6 Displays Intercom 107, FF Key Displays Intercom 108,

3. I did a Clear Feature assignment for FF Key Extension Port 6.......(FF5-6# - 6# CONF..... ON/OFF)
ext port Key#

4. I did a Clear Feature assignment for FF Key Extension Port 7.......(FF5-(7#) - (7#) (CONF... ON/OFF)
ext port Key#

5. I did Co Day Ring Assignments for Ext Port 6....................(FF4-1# (6#) (6#) (1)#
ext port trunk # 1- Trunk Rings

Results Key 6 & 7 are still Intercoms 107 & 108

What do I need to do to get CO DIAL TONE ON FF KEYS 6&7 ?????????

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I will pay for your support time if we can get this done with a phone call when I get on the job site.

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If you did what you said, you were doing alright except what port are you programming? 4. FF5 1#6#6# should default button 6 of the first extension.



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1. I want to put the system back to default values.

2. Do you know if the default values will automatically configure to have Co lines 1 thru 7 appear on FF1 FF2 FF3 FF4 FF5 FF6 FF7 on the 22-Button Key Telephones?

3. That is all I need done to 7, 22- Button Telephones .

Last edited by paphoneinstaller; 07/23/19 02:06 PM.
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Moderated by  Carl Navarro, OBT 

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