web statisticsweb stats

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
Page 1 of 2 1 2
#631889 08/15/19 03:15 PM
Joined: Nov 2003
Posts: 480
Member
Member
Offline
Joined: Nov 2003
Posts: 480
Good afternoon all. I have a TDA 100 with two DSS consoles that suddenly lost their connections. When I try to go to Port Property in Slot programming I get a message that says, Conversion failure(No applicable data). Also I get a message that says Digits number error. I haven't changed anything so I am not sure how that happened. Any ideas about what may be going on? Thanks for any help?

Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

Joined: Jan 2007
Posts: 2,125
Likes: 4
OBT Offline
Admin
*****
Admin
*****
Joined: Jan 2007
Posts: 2,125
Likes: 4
Sounds like something in the number plan has changed

Does the port property page open when you click ok?


“I have not failed. I've just found 10,000 ways that won't work.”
Joined: Nov 2003
Posts: 480
Member
Member
Offline
Joined: Nov 2003
Posts: 480
As a result I can access Card Property but not Port property. I can access Port property on CO cards but not Station cards.

Joined: Oct 2007
Posts: 330
Likes: 1
C5Z Offline
Member
Member
Joined: Oct 2007
Posts: 330
Likes: 1
Possible corrupt data. Do you have a DSYS backup?


Instructions are just one man's opinion on paper
C5Z #631907 08/16/19 02:24 AM
Joined: Nov 2003
Posts: 480
Member
Member
Offline
Joined: Nov 2003
Posts: 480
I do not have a DSYS backup

Joined: Nov 2003
Posts: 480
Member
Member
Offline
Joined: Nov 2003
Posts: 480
Well guys I am back. I reinitialized the system and was able to get into port property. I changed my extension 132 to Type DSS. I then went into DSS programming and paired extension 101 with DSS 1. The extension 132 says Fault and of course it does not work. Any idea what may be happening. I tried a different port and got the same result

Joined: Nov 2003
Posts: 480
Member
Member
Offline
Joined: Nov 2003
Posts: 480
Also if I change the port type back to normal a telephone works on it just fine.

Joined: Nov 2003
Posts: 480
Member
Member
Offline
Joined: Nov 2003
Posts: 480
Hi guys, I am still dealing with this matter. I tried my DSS on another cabinet and it worked fine. I swapped the MPR cards and still it wouldn't work on my original system. Do you think that may be a power issue?

Joined: Mar 2018
Posts: 345
Likes: 1
Member
Member
Offline
Joined: Mar 2018
Posts: 345
Likes: 1
What power supply is in the cabinet?

What is the phone count on the system?

What is the card count on the system?

Are there any T1 or PRI cards?

What is the DSS count in the system?


I know that all of those are important to power supply sizing. Personally we never put in a small it was always a medium in the 100s and a large in the 200s


The Cloud is just someone else's computer!
Joined: Mar 2018
Posts: 345
Likes: 1
Member
Member
Offline
Joined: Mar 2018
Posts: 345
Likes: 1


The Cloud is just someone else's computer!
Page 1 of 2 1 2

Moderated by  Carl Navarro, OBT 

Link Copied to Clipboard
Newest Topics
SV8100 beeping
by Jackcmann - 04/10/25 05:29 AM
Samsung xchange server
by scanjet - 04/07/25 06:37 PM
NEC IP Phones
by juno - 04/04/25 09:05 AM
NEC IP phones rebooting
by jpet621 - 04/03/25 03:03 PM
Forum Statistics
Forums84
Topics94,514
Posts639,943
Members49,846
Most Online5,661
May 23rd, 2018
Newest Members
ActiveTelephones, yeloshak, ty3995, Sippy, sersmith
49,845 Registered Users
Top Posters(30 Days)
Toner 9
Taddeo 6
dexman 3
DeanB 2
Who's Online Now
0 members (), 148 guests, and 35 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998 - 2025
Powered by UBB.threads™ PHP Forum Software 8.0.0