 OfficeServ 7200 Call Hold/Trunk Pickup Issue | Joined: Jul 2019 Posts: 20 Member | OP  Member Joined: Jul 2019 Posts: 20 | A call comes in on trunk 701 and the user accepts the call. The user then places the call on hold. The user has a line key that is DP - 701. The light is flashing on the key. Another user also has a key with DP - 701. The user hits the key to try and pick up the call but a message displays "Call not available". Meanwhile the key is still flashing on both user's phones.
Any ideas? Phone model DS-5021D. We would like to be able to put the call on hold on one of the trunk lines and then pick it up from another phone.
Any help would be appreciated. | | | Re: OfficeServ 7200 Call Hold/Trunk Pickup Issue | Joined: Sep 2001 Posts: 2,202 Moderator-Executone-Isoetec, Samsung | | Moderator-Executone-Isoetec, Samsung Joined: Sep 2001 Posts: 2,202 | A DP701 is a pickup key for a ringing trunk. You need to dial 12 plus 701 to pick it up off hold if you don't have DT keys or parking the calls. | | | |
29 members (Curlycord, hitechcomm, ToshiGal75, BTS01, Bob3470, teleco, davescomm, dans, Meyery2k, MooreTel, Yoda, EV607797, dude, hbiss, Ruben, Corrupted DNA, Herk, Professor Shadow, Touch Tone Tommy, RATHER BE FISHING, justbill, BrianS, LLC, Edward_, Daniel, Skunky, metelcom, phonemeister, newtecky),
530
guests, and
75
robots. | | Key: Admin,
Global Mod,
Mod | | | Forums94 Topics94,036 Posts637,691 Members49,369 | | Most Online5,661
May 23rd, 2018 | | |
|
