Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
#63390 10/21/09 12:19 PM
Joined: Aug 2007
Posts: 66
Member
OP Offline
Member
Joined: Aug 2007
Posts: 66
This is on an Axxess version 9. I need to create a button on a 8520 phone that when pressed will forward all calls to another extension. I know that I need to program the button to a feature code for forwarding the phone but I don't know how to program the button to only forward to a certain extension. What I mean by this is when the new forward button is pressed on ext 3966 it will forward all calls from 3966 to ext 3977 by pressing one button. Thanks

Atcom VoIP Demo
VoIP Demo
#63391 10/21/09 01:02 PM
Joined: May 2009
Posts: 1,198
Member
*****
Offline
Member
*****
Joined: May 2009
Posts: 1,198
Would DND work? If so, create a forward path.

You could also use a station speed dial key. Program the speed dial bin as 355P3977. To cancel forwarding, press the lighted FWD key. However, this won't work if the special key is required for feature codes.

You could program a DSS key for the second station, then hit FWD and the DSS key. Of course, that would require pushing two buttons.

Remember that calls manually forwarded to another station won't route to voice mail. You can forward calls to a hunt group that rings the other station, then recalls to an application that times out to a mailbox.


Moderated by  Stix1 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics93,877
Posts636,992
Members49,670
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
Today's Birthdays
Andrea Ruane, dabant62, goldencat, MarcO Qc, mick23, Philip Lock, US-Veteran
Newest Members
XJR9000, BitBang, MediaComposerMan, TAK, stebimi
49,670 Registered Users
Top Posters(30 Days)
Toner 11
teleco 6
dexman 5
jsaad 5
Shahza 4
tim10 4
Who's Online Now
2 members (Toner, teleco), 154 guests, and 21 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: Business Phone Systems | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2023
Powered by UBB.threads™ PHP Forum Software 7.7.5