| Joined: Apr 2009 Posts: 380 Member | OP Member Joined: Apr 2009 Posts: 380 | system has auto attendant programmed through the phone. dial 1 xxx, dial 2 xxx.etc. I tried to add to that auto attendant tree through the laptop but could not add or change anything, what step did i miss. Thanks Gary S.
Gary Stevens
| | | | Joined: Nov 2004 Posts: 1,555 Likes: 1 Moderator-ESI - Executone | Moderator-ESI - Executone Joined: Nov 2004 Posts: 1,555 Likes: 1 | how and what were you trying to add ? sometimes...if you first add it using the Phone, it will show up in the programmer then you can edit or make changes
I can see the light at the end of the tunnel..
Retirement 2019 ( It has happened )
| | | | Joined: Apr 2009 Posts: 380 Member | OP Member Joined: Apr 2009 Posts: 380 | Auto Attendant, branch program, id 1 day and night.. dial 1 to x101. dial 2 to ext 102 dial 3 to ext 103 dial 4 to ext 104 dial 5 for ext 105 . I'm trying to add dial 6 to ext 106. I thought it would be easier on the laptop to better see the programming. Thanks Gary S.
Gary Stevens
| | | | Joined: Nov 2004 Posts: 1,555 Likes: 1 Moderator-ESI - Executone | Moderator-ESI - Executone Joined: Nov 2004 Posts: 1,555 Likes: 1 | should be as easy as you would think.
I can see the light at the end of the tunnel..
Retirement 2019 ( It has happened )
| | | | Joined: Apr 2009 Posts: 380 Member | OP Member Joined: Apr 2009 Posts: 380 | I can not type in anything on that branch program page or delete to make a change ?
Gary Stevens
| | | | Joined: Oct 2004 Posts: 1,480 Member | Member Joined: Oct 2004 Posts: 1,480 | Could I ask what version of Windows your using? Might be an issue with the Programmer compatibility.
There should be a + (Plus) that you can expand down the tree, 11 for 1, 12 for digit 2, etc etc. You would right click to Add a GOTO | | | | Joined: Apr 2009 Posts: 380 Member | OP Member Joined: Apr 2009 Posts: 380 | Laptop is xp professional. Same laptop i use for other Esi, Vertical and vodavi
Gary Stevens
| | | | Joined: Nov 2004 Posts: 1,555 Likes: 1 Moderator-ESI - Executone | Moderator-ESI - Executone Joined: Nov 2004 Posts: 1,555 Likes: 1 | right click on the main menu ID 1 . you should see a box pop up with " add new branch " underneath that " edit Branch " if you hover over add, you should now see 4 more options.
NOTE : The System Programmer is very Different than ESI-Access Also, If you really want a treat , get your hands on a copy of ESM( You will really Hate it)
I can see the light at the end of the tunnel..
Retirement 2019 ( It has happened )
| | | | Joined: Apr 2009 Posts: 380 Member | OP Member Joined: Apr 2009 Posts: 380 |
Gary Stevens
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