Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
Dterm 80 Blinking Extension
#635536 02/20/20 08:41 PM
Joined: Feb 2020
Posts: 4
Member
OP Offline
Member
Joined: Feb 2020
Posts: 4
Hey guys,

We let a customer make a call on one of our Dterm80's and now that extension won't stop blinking. When we try to reach it from another phone we get a busy signal and "BUSY VOICE MAIL" on the display.

I've searched for owners manuals and forums but no luck. Plus, we've never used messaging or voicemail between extensions so I have no idea how to clear it.

THANK YOU!

EMP & Lightning Home Surge Protection
EMP - Click Here!
Re: Dterm 80 Blinking Extension
wetnoodle50 #635547 02/21/20 12:45 PM
Joined: Apr 2005
Posts: 2,394
Member
*****
Offline
Member
*****
Joined: Apr 2005
Posts: 2,394
Dterm 80 is not what is needed to solve your problem, we need the model of the phone system its connected to so the proper feature code can be given to cancel whatever has been set.

In the display of the phones is there three lines of information with time/date, extension number/name and option of features or 1 line?


We get old too soon, smart too late
Re: Dterm 80 Blinking Extension
dans #635630 02/24/20 06:56 PM
Joined: Feb 2020
Posts: 4
Member
OP Offline
Member
Joined: Feb 2020
Posts: 4
Yes, there are three lines with the info you described.

I believe the model number is Electra Elite IPK II. The back of the control unit also says B64-U30 KSU which sounds like a model number to me. Is that what you need?

Thank you!

Re: Dterm 80 Blinking Extension
wetnoodle50 #635633 02/24/20 08:15 PM
Joined: Apr 2005
Posts: 2,394
Member
*****
Offline
Member
*****
Joined: Apr 2005
Posts: 2,394
The phone might be in DND Do Not Disturb
If you see prog in the display (right side) press the softkey under it, the next screen you will see DND, press the softkey key under it, press Cncl.


We get old too soon, smart too late
Re: Dterm 80 Blinking Extension
wetnoodle50 #635635 02/24/20 09:53 PM
Joined: Feb 2020
Posts: 4
Member
OP Offline
Member
Joined: Feb 2020
Posts: 4
That sure sounded like the problem but it didn't work.

Re: Dterm 80 Blinking Extension
wetnoodle50 #635643 02/25/20 01:17 PM
Joined: Apr 2005
Posts: 2,394
Member
*****
Offline
Member
*****
Joined: Apr 2005
Posts: 2,394
Try canceling call forward all.
Pro, Cfwd, all, CNCL


We get old too soon, smart too late
Re: Dterm 80 Blinking Extension
dans #635648 02/25/20 05:28 PM
Joined: Feb 2020
Posts: 4
Member
OP Offline
Member
Joined: Feb 2020
Posts: 4
That worked! I was just about ready to chuck these phones off the roof. THANK YOU!!!!!!!


Moderated by  DrPbx, ttech 

Link Copied to Clipboard
Most Recent 5 Post
summit icm ring
by davetel - 10/31/20 03:28 AM
ISDN Caller ID relay
by MarcO Qc - 10/30/20 05:48 PM
SBI-145 Merdian Digital Centrex
by aarond2424 - 10/29/20 03:06 PM
nickname for cabling scraps? mongol?
by temp001 - 10/29/20 04:18 AM
SL1100 dialing problem
by teleco - 10/28/20 07:30 PM
Who's Online Now
26 members (davetel, Curlycord, Yoda, nortelvoip, hitechcomm, BobRobert, newtecky, EV607797, Mercenary Roadie, Bob3470, dude, hbiss, Professor Shadow, ChrisRR, Farquie, Touch Tone Tommy, justbill, Biztel Cuban Okie Tech, Joe Talbot, Iwatsu Guru, Ruben, MarcO Qc, Silversam, nonameyet, ffej010, DD782), 469 guests, and 135 robots.
Key: Admin, Global Mod, Mod
Popular Topics (Views)
Forum Statistics
Forums94
Topics94,040
Posts637,709
Members49,371
Most Online5,661
May 23rd, 2018
Today's Birthdays
cglover, danaphone55, patrickc, Paul Elkins, slowly_drowning_in_IT, Wellco
Newest Members
temp001, DynaAdmin, Nickonicle, chelsea419, jsb15
49370 Registered Users
Get Tech Support Now! Click the banner below
Get Tech Support Now!
Top Posters (30 Days)
dexman 24
Toner 10
hbiss 10
Daniel 9
Ruben 9
Bluewater Sailing
https://www.patreon.com/bePatron?u=5256033
EMP Shield for Commercial - Home & Vehicle
Use Coupon code SAVE - Click Here!
Sold AD
Servpro Ventura 24-Hour Emergency Service
Free Estimates call us now 24Hours
Contact Us | Telephone System Tech Support | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2020
Trusted Partners