 Operator with 5 Call keys limited to 3 calls on hold? | Joined: May 2008 Posts: 522 Member | OP  Member Joined: May 2008 Posts: 522 | Hello,
I have a 7400 and the Operators have (5) CALL keys (PRI w/DIDs) and they tell me they are limited to only be able to put (3) calls on hold max.
They also have Xchange Operator.
No clue?
Anyone know of the limitation or where it is set at anywhere? | | |
 Re: Operator with 5 Call keys limited to 3 calls on hold?
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Joined: Jun 2006
Posts: 2,752
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Moderator-Samsung
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Are you using hold or park?
I've never tried putting not than 2 on hold at anyone time, but I'm sure I've done more with park.
Do you have dt keys as well as call keys?
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Re: Operator with 5 Call keys limited to 3 calls on hold? | Joined: May 2008 Posts: 522 Member | | OP Member Joined: May 2008 Posts: 522 | No DT keys because they have (3) PRIs. They say they're using hold, not park. | | | Re: Operator with 5 Call keys limited to 3 calls on hold? | Joined: Dec 2010 Posts: 595 Member | | Member Joined: Dec 2010 Posts: 595 | Did they happen to tell you what the display says when they put the 4th call on hold? Is it digital or IP handsets? | | | |
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