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Joined: May 2008
Posts: 523
Member
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Member
Joined: May 2008
Posts: 523 |
Hello,
I have a 7400 and the Operators have (5) CALL keys (PRI w/DIDs) and they tell me they are limited to only be able to put (3) calls on hold max.
They also have Xchange Operator.
No clue?
Anyone know of the limitation or where it is set at anywhere?
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Joined: Jun 2006
Posts: 3,004 Likes: 4
Moderator-Samsung
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Moderator-Samsung
Joined: Jun 2006
Posts: 3,004 Likes: 4 |
Are you using hold or park?
I've never tried putting not than 2 on hold at anyone time, but I'm sure I've done more with park.
Do you have dt keys as well as call keys?
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Joined: May 2008
Posts: 523
Member
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Member
Joined: May 2008
Posts: 523 |
No DT keys because they have (3) PRIs. They say they're using hold, not park.
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Joined: Dec 2010
Posts: 681
Member
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Member
Joined: Dec 2010
Posts: 681 |
Did they happen to tell you what the display says when they put the 4th call on hold? Is it digital or IP handsets?
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