|
Joined: Nov 2001
Posts: 439
Member
|
OP
Member
Joined: Nov 2001
Posts: 439 |
Having a problem, intermittent , with off site VoIP phones at different locations. Using SIP trunks, inbound call rings, go off hook and call is not there, receive a error tone. No problem at the host location. Any setting I can check in programming or a possible router issue at the switch side? Thanks
|
|
|
|
Joined: Nov 2015
Posts: 57
Member
|
Member
Joined: Nov 2015
Posts: 57 |
Having a problem, intermittent , with off site VoIP phones at different locations. Using SIP trunks, inbound call rings, go off hook and call is not there, receive a error tone. No problem at the host location. Any setting I can check in programming or a possible router issue at the switch side? Thanks change 15-05-47 & 48 for remote phones. Default should be 180. Try 90 if not 60. This worked for me.
|
|
|
|
Joined: May 2002
Posts: 4,238 Likes: 5
Moderator-Avaya, Polycom
|
Moderator-Avaya, Polycom
Joined: May 2002
Posts: 4,238 Likes: 5 |
Are you using a POE ROUTER
|
|
|
|
Joined: Sep 2004
Posts: 4,127 Likes: 1
Member
|
Member
Joined: Sep 2004
Posts: 4,127 Likes: 1 |
Changing 15-05-47 and 48 normally will fix this as sonnym suggested. However, best practice is to get the timer increased on the router/firewall causing this issue. For a few phones this is no biggie, bit deployments you are using bandwidth for no good reason.
|
|
|
|
Joined: Sep 2004
Posts: 4,127 Likes: 1
Member
|
Member
Joined: Sep 2004
Posts: 4,127 Likes: 1 |
Changing 15-05-47 and 48 normally will fix this as sonnym suggested. However, best practice is to get the timer increased on the router/firewall causing this issue. For a few phones this is no biggie, big deployments you are using bandwidth for no good reason.
|
|
|
|
Joined: Nov 2001
Posts: 439
Member
|
OP
Member
Joined: Nov 2001
Posts: 439 |
So far so good, changed from 90 to 60. Thanks for the help.
|
|
|
Forums84
Topics93,826
Posts636,757
Members49,644
|
Most Online5,661 May 23rd, 2018
|
|
|
|