web statisticsweb stats

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
#637443 07/14/20 09:49 AM
Joined: May 2004
Posts: 336
Member
OP Offline
Member
Joined: May 2004
Posts: 336
hi all,

A customer has a DCS 50si that got zapped by lightning, i had them order a power supply that I installed yesterday.

The backboard came up with 8 digital phones and the 3 trk card came up but not the 8DLI card and the SLI card had dialtone but it didn't recognize DTMF

The system was in default so I programmed it up for basic functions.

Am I missing something in programming or procedure to have the system recognize the card slots or should it just come up in default?

Thanks,

Mark

Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

Joined: Sep 2001
Posts: 2,330
Likes: 7
pvj Offline
Moderator-Executone-Isoetec, Samsung
*****
Offline
Moderator-Executone-Isoetec, Samsung
*****
Joined: Sep 2001
Posts: 2,330
Likes: 7
I believe the cards should automatically come up .Did you actually do a default? How about a card install?

Joined: May 2004
Posts: 336
Member
OP Offline
Member
Joined: May 2004
Posts: 336
I did not but it was in default already from replacing the power supply. I did do the card install MMC but all I get is the expansion card is stuck on version.

Joined: Sep 2001
Posts: 2,330
Likes: 7
pvj Offline
Moderator-Executone-Isoetec, Samsung
*****
Offline
Moderator-Executone-Isoetec, Samsung
*****
Joined: Sep 2001
Posts: 2,330
Likes: 7
If it defaulted from a bad power supply then you have a bad super cap on the mem card. I would try a default , maybe the programming got scrambled from a surge but not at 100% default.


Moderated by  nameless, pvj 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics94,285
Posts638,782
Members49,766
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
211,772 Shoretel
188,962 CTX100 install
187,200 1a2 system
Newest Members
James D., Nadisale, andreww, gohunt, Darrick
49,765 Registered Users
Top Posters(30 Days)
Toner 22
teleco 5
dexman 4
dans 3
Who's Online Now
0 members (), 114 guests, and 173 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998-2024
Powered by UBB.threads™ PHP Forum Software 7.7.5