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SL2100 digital
#638163 09/04/20 07:42 PM
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Just installed sl2100 in a residence. At set up with multiline digital phones, dss keys worked with voice, station to to station, but the receiving phone had to press the speaker button to reply. We need the speaker button to come on with the speaker or be able to reply with no physical iteraction with the receiving phone. In other words total HFAI in AT&T terms. What did I miss in program?

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Re: SL2100 digital
adamscomCO #638165 09/04/20 08:10 PM
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20-02-12. It's also user selectable with a code.

Re: SL2100 digital
Coral Tech #638166 09/04/20 11:05 PM
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Thanks but, 20-2-12 is set to voice, and the "hands free" option is is set to "on" on the phones, so it should work, but doesn't.
The Called phone comes, on and you hear the caller's voice, but you can't reply without lifting the handset or pressing the Speaker button.
We haven't tested it at all 14 extensions, but we have tested three.
Should the receiving/called phone's speaker LED come on (to turn on the mic) when a voice call comes in? If so....it doesn't. The calling extension's Speaker button lights when he presses a dss key to initiate a intercom call.

If you have any other ideas i'm open to anything.

Thanks again.
Jim

Re: SL2100 digital
adamscomCO #638168 09/05/20 04:46 AM
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Turn the mic key on.

Re: SL2100 digital
adamscomCO #638177 09/07/20 04:09 PM
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SL2100 digital and IP phones have a mute button, when its on the mic is off.


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Re: SL2100 digital
dans #638187 09/09/20 02:47 AM
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Thanks dans, I was gonna say that.

I'm guessing, the speaker LED should come on when a voice call comes in from another extension.
Its not the phone, its all 14 extensions. There's something hiding in the set up programming, I just haven't found it yet.

Last edited by adamscomCO; 09/09/20 02:50 AM.
Re: SL2100 digital
adamscomCO #638190 09/09/20 12:38 PM
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Check 20-09-05 incoming cos. Default is on, but perhaps it got unchecked.

Re: SL2100 digital
Yoda #638218 09/10/20 09:43 PM
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Yoda, I just checked and all exts are cos 1, and 20-09-05 for cos 1 is checked (on).
It was worth checking though.
Thanks.

Re: SL2100 digital
adamscomCO #638220 09/10/20 10:55 PM
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Hey CoralTech, dans & Yoda, just for grins I tried pressing Speaker 721 on one of the phones and it worked,full hands free!!
Got the idea from a WTC multi line terminals user guide for sl2100. "Auto Hands Free Answer"
It must override something in pcpro, but I got no idee what.

Thanks for the input, thought I'd let you know.

Re: SL2100 digital
adamscomCO #638222 09/11/20 02:00 AM
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