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Joined: Jul 2015
Posts: 13
Member
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Member
Joined: Jul 2015
Posts: 13 |
Is there a way to route a call through a hunt group through the auto attendant. For example caller calls in, auto attendant answers and gives option for pressing 1. That is were I need it to ring two extensions instead of 1. Thanks in advance
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Joined: Jul 2015
Posts: 13
Member
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Member
Joined: Jul 2015
Posts: 13 |
I put the extensions I want to ring in a UCD group but when I choose that option from and outside call is says that function is not available
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Joined: Aug 2004
Posts: 9,172 Likes: 22
Admin
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Admin
Joined: Aug 2004
Posts: 9,172 Likes: 22 |
Try building a transfer mailbox with the same number as the UCD group
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Joined: Mar 2018
Posts: 345 Likes: 1
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Member
Joined: Mar 2018
Posts: 345 Likes: 1 |
Be sure that you are using the 3 digit group number for the ucd group.
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