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Joined: Dec 2005
Posts: 651 Likes: 1
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Joined: Dec 2005
Posts: 651 Likes: 1 |
I have a client with a Toshiba DK424 system with around 200 analog extensions. One of the patients has figured out how to dial around on intercom level and the client doesn't want this. I tried programming auto line preference with pgm 32, but it only seems to work on digital stations. I simply want the analog station to grab co group 2 when making a call, instead of getting intercom dial tone and dialing a 9. Basically, I need it to be restricted from intercom level dialing. Any help is appreciated.
"I thought I was wrong once, but I was mistaken"
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Joined: Mar 2006
Posts: 642
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He is probably doing a hookswitch flash like he going to tranfer
"90% of the politicians make the other 10% look bad" Henry Kissinger
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Joined: Jun 2003
Posts: 3,273 Likes: 1
Moderator-Toshiba
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Moderator-Toshiba
Joined: Jun 2003
Posts: 3,273 Likes: 1 |
On the DK you can't go offhook to an outside line from a SLT port. You will have to upgrade to the CIX670 to do that. If it's a DK424i then it's just a processor swap.
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Joined: Dec 2005
Posts: 651 Likes: 1
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Joined: Dec 2005
Posts: 651 Likes: 1 |
I didn't expect that answer. I find it hard to believe there isn't a "work-around" to accomplish this. Oh well, thanks for the info!
"I thought I was wrong once, but I was mistaken"
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