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"CenturyLink as the provider in the security office, what is the interface there"

Here is a video of what a demarc in a home/small business can like:



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Originally Posted by Geochurchi
OK, this is making more sense, Thanks for the drawing, so in our case we have CenturyLink as the provider in the security office, what is the interface there ,or would there be a direct line to the gate keypad? If so I would assume that that keypad would have its number, correct?

Are you actually saying that you don't understand that the gate controller and call box at the gate are connected to a phone line??

1) Visitor enters the directory code for the resident they want to visit.
2)The call box calls the resident using it's own phone line.
3) Resident answers the call and can converse with the visitor.
3) Resident dials #9 to open the gate.

Geeze! This ain't rocket surgery!


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For those having issues with their cell phones, have them check the settings on their phone app for DTMF tones. Some have an option for "short" or "long" tones. Short is the default and changing to the Long option should fix the issue. I had similar issues accessing Auto Attendant/Call Manager systems until I made this change on my cell.

Hope this helps!

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