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Joined: Jul 2002
Posts: 26
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Joined: Jul 2002
Posts: 26
I have a client that has a NEC IPK system and 1 phone is always on Voice Over mode.
(When any internal extension calls this phone, the ICM always goes over the speaker rather than ring the extension). I was able to find how an extension can call Voice over, but unable to find how to remove the extension in this mode.
I'm guessing the user must of dialed a feature code.
Thanks

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Are you sure this is a IPK and not the IPK II?
If its a IPK the display phones will have 1 line
If its a IPK II the display will have 2 lines

I'm asking because I don't know if the IPK gives the users the ability to toggle between voice announce and ringing, the IPK II does

IPK II: To enable handsfree answer back press the speaker key for intercom dial tone, dial 721
For forced intercom ringing press the speaker key for intercom dial tone, dial 723


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Joined: Jul 2002
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Yes it was a IPK II system & yes cleared by dialing 723.
Thanks


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