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Joined: Jan 2022
Posts: 5
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OP
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Joined: Jan 2022
Posts: 5 |
Hello,
Is there a way to program all desk phones to dial a multiple call group when the user presses 0?
We have some guest phones and want anyone that picks up the phone and dials 0 that they get one of our guest services staff.
Thanks.
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Joined: Feb 2007
Posts: 316
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Joined: Feb 2007
Posts: 316 |
under Stations then Attendant group
put the mcg or ext you want to ring when they press 0 in the alternate destination field
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Joined: Jun 2005
Posts: 2,664 Likes: 5
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Joined: Jun 2005
Posts: 2,664 Likes: 5 |
I usually change 0 in the 102 Flexible Access Code to Tenant Attendant Access Code and then add the MCG into prg 120 Tenant Assignments
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