|
|
|
|
Joined: Sep 2003
Posts: 39
Member
|
|
Member
Joined: Sep 2003
Posts: 39 |
my EManager is giving me a cannot connect to call agent message when trying to log into a CIX100. I have checked and reset the IP address to 192.168.254.253 in program 916 and can ping the IP address from my lap top. It has 192.168.254.50 as an address. I have two other CIX cabinets on my test bench that I can connect to without a problem using the same setting and the proper community name in the equipment set up. I have restarting the CIX 100 cabinet that I cannot connect to and keep getting the same cannot connect to call agent message. I am using the same Windows 7 lap top to connect to the other two cabinets but still no connection is happening. Hoping somebody might have a suggestion as to how to fix this problem. I really do not want to initialize the cabinet at the customer premise due to the amount of programming I would need to do after.
I cannot find a emoji that is tearing their hair out or I would have used it.
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Jun 2005
Posts: 2,724 Likes: 7
Member
|
|
Member
Joined: Jun 2005
Posts: 2,724 Likes: 7 |
On some rare occasions, someone may have changed the community name. Other then that, you have tried the other things I would suggest, power cycle and ping. I am assuming that this is a direct connection, not through a switch.
|
|
|
|
Forums84
Topics94,526
Posts640,016
Members49,852
| |
Most Online5,661
May 23rd, 2018
|
|
|
0 members (),
136
guests, and
46
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
