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Joined: Jul 2003
Posts: 1,136 Likes: 1
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Member
Joined: Jul 2003
Posts: 1,136 Likes: 1 |
I have not worked on one of these for many years now. Stuck in the Mitel world :-) Customer is saying that they can only get a 10 second voicemail message. I don't have the PC Admin software and really not sure where to look first. I think I may have installed this originally but would have been early to mid 2000's. Any help is appreciated and if someone might want to share the admin software, that would be awesome.
John
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Joined: Jul 2003
Posts: 1,136 Likes: 1
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Member
Joined: Jul 2003
Posts: 1,136 Likes: 1 |
Think it might be a Vodavi off shoot
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Joined: Aug 2003
Posts: 5,155 Likes: 5
Moderator-Vertical, Vodavi
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Moderator-Vertical, Vodavi
Joined: Aug 2003
Posts: 5,155 Likes: 5 |
The LG ipLDK software will not work with the SBX. Not sure where you would get the software, unless Vertical can provide it.
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Joined: Jan 2005
Posts: 15,393 Likes: 17
Moderator-Vertical, Vodavi, 1A2, Outside Wire
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Moderator-Vertical, Vodavi, 1A2, Outside Wire
Joined: Jan 2005
Posts: 15,393 Likes: 17 |
I would check with Hoosier Equipment Brokers (317-788-6920). They are a factory-sponsored distribution and support unit which I've worked with for years. I'm sure that if they can't help you, they can at get you headed in the right direction.
Ed Vaughn, MBSWWYPBX
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Joined: Jul 2003
Posts: 1,136 Likes: 1
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Member
Joined: Jul 2003
Posts: 1,136 Likes: 1 |
Thanks Ed, reached out to them and it looks like they can help :-)
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1 member likes this:
EV607797 |
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Joined: Jul 2003
Posts: 1,136 Likes: 1
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Member
Joined: Jul 2003
Posts: 1,136 Likes: 1 |
Anyone have any ideas as to what to look for regarding their limited message storage?
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Joined: Aug 2004
Posts: 9,172 Likes: 22
Admin
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Admin
Joined: Aug 2004
Posts: 9,172 Likes: 22 |
There is a known issue with the on board voice mail/AA filling up and not taking extended messages. Have you tried HEB tech support? I can't remember the fix action to clear the VM memory.
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1 member likes this:
EV607797 |
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Joined: Jan 2005
Posts: 15,393 Likes: 17
Moderator-Vertical, Vodavi, 1A2, Outside Wire
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Moderator-Vertical, Vodavi, 1A2, Outside Wire
Joined: Jan 2005
Posts: 15,393 Likes: 17 |
I second the suggestion to contact Hoosier Equipment since they are a factory-authorized sales and support. Their number is (317) 788-6920.
Ed Vaughn, MBSWWYPBX
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