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Joined: Oct 2011
Posts: 21
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Member
Joined: Oct 2011
Posts: 21 |
is there a way on a CS5200 to forward a spicific DID or a POT's line to a cell phone (that number would change weekly.) Currently the system is set up on a STAR app for the after hours and holiday call handeling. Short of giving the dispatcher a second phone and manualy entering the forward nightly. it would be helpful to automate the process.  thanks, Mike
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Joined: Sep 2005
Posts: 840
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Member
Joined: Sep 2005
Posts: 840 |
You can create a phantom under System\Devices and Feature Codes\Phantoms then forward that phantom to an outside number. Then adjust yer STAR call routing to route to this phantom when appropriate.
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