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#71424 06/29/04 02:40 PM
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When calling an extension without voice-mail,the caller is sent to the general delivery box on a RNA (which is OK0.
But when you "0" out of the general delivery mbx,x-10 will ring and ring and not go into VM.
However,if you ring x-10 internally,it does go into the general delivery.

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#71425 06/29/04 02:43 PM
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What phone system, What voice Mail

#71426 06/29/04 02:51 PM
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Sorry about that.
Magix with Merlin messaging.

#71427 06/29/04 06:24 PM
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It is actually somewhat of a glitch in the system. Once a caller gets to the general mailbox and then press "0", it will transfer back to the call answer service operator. Check to make sure your call answer service operator is set to the same extension as your operator.


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www.omniofficetech.com
#71428 06/30/04 12:37 AM
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Thanks,I'll check that.
Also the same thing happens when you "0" out of any user's mailbox.


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