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#71856 08/31/04 05:09 AM
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Need steps to switch an already installed Magix System from Key mode to Hybrid.
Customer signed on with a discount carrier and wants users to use only the discounted lines.
Is it worth the programming trouble?
Customer has voice-mail.
Thanks

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#71857 08/31/04 10:09 AM
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its not to big of a deal. you lost me on the discounted line thing. are they adding a bunch more because of the price, thus requiring a line pool versus line appearances?

#71858 08/31/04 03:46 PM
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sounds like they are trying to do a least cost routing thing the easy way, a line group of lower cost LD lines instead of building a table.
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#71859 09/01/04 03:42 AM
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They have 14 lines and they're converting 6 of these lines to a Freedom Package with unlimited calling,and they're keeping the other lines basic. The lines being converted are lines 9-14 and they grab from lines 1-8 by default to make an outside call.
Thanks for the response.

#71860 09/01/04 04:14 AM
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you should set up least cost routing or automatic route selection whatever magix calls it, so that all long distance calls go out over the freedom lines and local calls go on the POTS lines.
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#71861 09/01/04 04:36 AM
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So,in order to do that,I have to set the system up for PBX mode,which leads back to my initial question.
Thanks

#71862 09/01/04 07:10 AM
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You can add lines to a pool thru line programming. After that you can go into automatic route selection and have LD calls hit the new pool you created first. Then they can overflow to whatever you want as a backup for LD calling.

good luck,

2wire

#71863 09/01/04 07:08 PM
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Changing the setting will mean changinf the programming and lables. If you have never worked on a magic, you should contact one of the installers to help you off line.


Z-man
Avaya SME Authorized Partner
www.omniofficetech.com
#71864 09/02/04 02:56 AM
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Thanks Z-man.
That's what I was trying to avoid.
There are a lot of personal settings for the phones that I didn't want to have to re-program.


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