Business Phone Systems

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#72217 09/30/04 02:49 AM
Joined: Sep 2004
Posts: 1
OP Offline
Joined: Sep 2004
Posts: 1
seems that in some cases the system don't recognise the call status of the group i'm leading the call.

if a call is directed to a goup(or user) and the group (or user) don't answer ,the call semms to stand floating in the system.
if it 's busy there's no probolem,the call do what the module is set .
i tries with assisted transfer and route by call status but the problem with no answer remains.
you know something for?

"government even at its best state, is a necessary evil; in its worst state, an intolerable one."

Thomas Paine
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Do you have them set up for busy and no answer?

Russ runs a local service and private tech center.

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Oz Offline
Joined: Oct 2004
Posts: 6
How are you testing? by calling internally or through a trunk?

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