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Joined: Jan 2005
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Hi folks! Just discovered this site and am I impressed! I am an IT geek who got stuck with a Partner Plus phone system. The hard drive is failing on our Partner Mail VS R3.0 module. I have 3 questions.
1) I have other 2.5" hard drives available is there some way to program defaults onto a formatted drive.
2) Do the repair kits I see available on the web (see link provided below) include a harddrive or a method of reprogramming?https://www.nyteldirect.com/Scripts/prodView.asp?idproduct=17
3) Does anyone know anywhere I can purchase refurbished parts in the boston area?
Thanks in advance folks and keep up the good work, great site.
DancingBear
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Joined: Mar 2001
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If it is your drive and there is no other problems then I would say that there replacement drive would do the trick, I haven't dealt with them so I can say how well they work. As for the Boston area I can't help you there.
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[QUOTE]Originally posted by dtmf:
[B]If it is your drive and there is no other problems then I would say that there replacement drive would do the trickQUOTE]
I tried putting the drive in and the green lights appeared to go thru a POST process and went to green but I was unable to get the system into programming mode. When I put the damaged drive back I was able to get into programming mode but any messages left get cut off after a few seconds.
TIA
DancingBear
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Joined: Jul 2004
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You have to use a hard drive with the Partner Mail software on it. In other words, there is no operting system on the module, it all loads from the hard drive.
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Joined: Mar 2001
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It seems that they only sell the drive without the software on it.
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OK folks here is the scoop!
I ordered the drive from the link I posted earlier in this discussion and what arrived was a hard drive and nothing else.
I plugged the drive into a removeable system that I have for working on drives and there was a 350 MB fat partition on the drive (It was an IBM 350 MB 2.5" drive.
I put fat partition on another 350 mb 2.5" drive (seagate) that I had kicking around and copied the data over. Data is a bunch of folders with numeric names.
I plugged this drive into the phone system and it didn't work! Plugged the drive I purchased in and it worked like a charm.
Oh yeah the partition was named "WhyRYoulooking" I didn't have any more time to mess with the system so that is the end of the story. I suspect that there were some special formatting parameters on the drive that I missed when I set up a default FAT partition.
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Gotta love the IT guys sense of humor
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