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#75408 07/12/05 05:16 PM
Joined: Feb 2005
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2 problems i have with an 820.when i hook up music on hold it goes through the page speaker.and the pound key wont work on first try on all phones.it works the second time.hope you can help so i dont have to dig put my old manuals.if i can find them. thanks, mike

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#75409 07/12/05 06:07 PM
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Moderator-Avaya-Lucent, Antique Tele
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Can't help with the 1st one, but # and a bin number is speed dial, that's why you have to press # twice to send a # digit.

#75410 07/13/05 02:45 AM
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What are you using for music and paging and how do you have it hooked up? Sounds like you have it connected wrong.


Russ runs a local service and private tech center.

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#75411 07/13/05 04:41 AM
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no, its hooked up right. music to moh, page out to amp.

#75412 07/15/05 06:31 AM
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on a 820D in administration
touch administer and restrict
dial *16 to turn off background music
dial *17 volume low
dial *18 medium

#75413 07/15/05 09:08 AM
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sorry its admin
* 16
admin, console beeps twrice


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