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Joined: Nov 2005
Posts: 32
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Member
Joined: Nov 2005
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How do you get into other extension's vmail from the attendant set? One of the schools scheduled a remodel of some classrooms this month and the roof was removed and the tarp failed during a storm. The room happened to be where the Lucent Partner II was located and it got soaked. I took the cards out of their case and dried them with contact cleaner and compressed air, and have the first card (with the 1st five ext), the cpu card and the vmail card plugged in. If I try to plug anything else in, nothing works. So... that's why I'm asking.
Retired Telco 30 yrs.
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Joined: Jun 2001
Posts: 10,949
Moderator-Avaya
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Moderator-Avaya
Joined: Jun 2001
Posts: 10,949 |
Can you log into the vm?
If so, dial icom 777 then when it ask for ext number and #, put in the extensions box you wish to get into. Then it will ask for their password and #.
Avaya SMB Authorized Business Partner. ACIS/APSS ESI Certified Reseller/Installer www.regal-comm.com
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Joined: Nov 2005
Posts: 32
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Member
Joined: Nov 2005
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I had them try from the attendant set, but they just get a busy. Maybe try a reboot? I checked and people were able to leave a message OK.
Retired Telco 30 yrs.
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Joined: Jun 2001
Posts: 10,949
Moderator-Avaya
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Moderator-Avaya
Joined: Jun 2001
Posts: 10,949 |
You say they just get a busy.
Do you mean they get a busy when they dial icom 777 from the attendant phone?
Avaya SMB Authorized Business Partner. ACIS/APSS ESI Certified Reseller/Installer www.regal-comm.com
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Joined: Nov 2005
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Retired Telco 30 yrs.
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Joined: Jun 2001
Posts: 10,949
Moderator-Avaya
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Moderator-Avaya
Joined: Jun 2001
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Then I would say the VM ports are not assigned to hunt group 7. #505
Avaya SMB Authorized Business Partner. ACIS/APSS ESI Certified Reseller/Installer www.regal-comm.com
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Joined: Mar 2001
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RIP Admin
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RIP Admin
Joined: Mar 2001
Posts: 7,350 |
You said that you moved cards around , didn't you? Then more then likely your VM ports are different now as Mike said.
Russ runs a local service and private tech center. ![[Linked Image from sundance-communications.com]](https://www.sundance-communications.com/installers/logos/65graphic.jpg) [/url]
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Joined: Nov 2005
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Joined: Nov 2005
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OK,I've been wondering, how do voice mail ports work (am I assigning an extension# to the VM port?) and can I do this from the attendant phone? Thanks guys!
Retired Telco 30 yrs.
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Joined: Jun 2001
Posts: 10,949
Moderator-Avaya
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Moderator-Avaya
Joined: Jun 2001
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Need to know exacly what cards you have in the system and what order they are in the carrier.
Avaya SMB Authorized Business Partner. ACIS/APSS ESI Certified Reseller/Installer www.regal-comm.com
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