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Joined: Aug 2002
Posts: 1,088 Likes: 2
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Joined: Aug 2002
Posts: 1,088 Likes: 2 |
I have a few restaurant locations that have a partner 6 button phone at the front hostess stand. They also have the restaurant beeper gadgets to give you when you have to wait. Then they beep you when your table is ready. We're finding out that this paging device is interfering with audio on the Partner phone. Whenever they pick up this phone, and only this phone, they can hear a constant fax machine/modem noise. It's happening at a few locations. None of them use the fax line on the phone system.
Any ideas what to do. Is there a filter for this?
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Joined: May 2003
Posts: 9
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Is it similar to when your cellular telephone is ringing near a partner telephone?
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Joined: Jun 2001
Posts: 10,949
Moderator-Avaya
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Moderator-Avaya
Joined: Jun 2001
Posts: 10,949 |
Is the paging device close to that 6-button phone or the wiring?
Might be able to move the phone or wiring.
Avaya SMB Authorized Business Partner. ACIS/APSS ESI Certified Reseller/Installer www.regal-comm.com
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Joined: May 2002
Posts: 17,743 Likes: 36
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I'll bet they're stacking the spare "beepers" next to the phone. I've seen them do it in several restaurants, always made me wonder if they interfered with the digital phones.
Retired phone dude
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Joined: Aug 2002
Posts: 1,088 Likes: 2
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the phone and the beepers are all kept on the same hostess desk space. it's basically a desk with cabinet underneath. The cable is Cat5 and the jack is underneath inside the cabinet. so you think if we just move the phone to away from the beepers?
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Joined: Feb 2005
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so you think if we just move the phone to away from the beepers?
I kinda think that if you just pick up the pagers and put them somewhere else you will know if that is going to help.
-Hal
CALIFORNIA PROPOSITION 65 WARNING: Some comments made by me are known to the State of California to cause irreversible brain damage and serious mental disorders leading to confinement.
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Joined: May 2002
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Agree, just move the pagers, if it helps there's your answer.
Retired phone dude
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