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Joined: Apr 2007
Posts: 12
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Member
Joined: Apr 2007
Posts: 12 |
I seem to have lost the ability to talk a to an R6 with the Partner ACS PC adminstration software. I'm direct connecting, the modem [IC76] connects at 14400 then after a bit I get the message
"Session initiation with the
PARTNER system has failed"
The modem stays connected but I don't get the login screen nor can I DL from the switch. This all did work 2 weeks ago with the same equipment hooked up. Any Ideas what the problem might be. I've tried various modem settings to no avail.
Thanks, JEB
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Joined: Jun 2001
Posts: 10,949
Moderator-Avaya
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Moderator-Avaya
Joined: Jun 2001
Posts: 10,949 |
Sounds like your remote access card might be going bad.
Do you have it in PC slot "1"?
Avaya SMB Authorized Business Partner. ACIS/APSS ESI Certified Reseller/Installer www.regal-comm.com
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Joined: Jul 2007
Posts: 4
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Member
Joined: Jul 2007
Posts: 4 |
check that system still has a password stored, also some modems don't work well with the remote access card US robotics seem to always work.
Bob
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Joined: Feb 2005
Posts: 12,354 Likes: 4
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Member
Joined: Feb 2005
Posts: 12,354 Likes: 4 |
Remote access with the Partner ACS is unreliable at best. That's why the R7 has a serial port and an external modem is recommended. A US Robotics external modem on your PC is the only modem recommended if you want to have any chance of connecting to your R6.
-Hal
CALIFORNIA PROPOSITION 65 WARNING: Some comments made by me are known to the State of California to cause irreversible brain damage and serious mental disorders leading to confinement.
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