Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
Partner/Cordless phone
#85968 08/14/07 12:26 PM
Joined: Nov 2004
Posts: 360
Mars Offline OP
Member
OP Offline
Member
Joined: Nov 2004
Posts: 360
I know that if I hook up a standard cordless phone I can use the hook flash to transfer the call. If I purchase a corless phone that has a hold key. Will the customer be able to put the call on hold and pick it up on a system extension?


www.tspa.us
Tri-State Voice and Data Servicing Tadiran, Nortel, and Avaya; in Pittsburgh and surrounding areas.
Bluewater Sailing
https://www.patreon.com/bePatron?u=5256033
Re: Partner/Cordless phone
#85969 08/14/07 01:50 PM
Joined: Feb 2005
Posts: 12,257
Member
***
Online Content
Member
***
Joined: Feb 2005
Posts: 12,257
A cordless IS a standard phone. Answer is no, the hold button will only keep serve to keep that extension off hook. You can pick up the call from any other phone as in a conference but you will not be able to release the cordless unless you are at that phone and take it off hold.

-Hal


CALIFORNIA PROPOSITION 65 WARNING: Some comments made by me are known to the State of California to cause irreversible brain damage and serious mental disorders leading to confinement.
Re: Partner/Cordless phone
#85970 08/14/07 02:20 PM
Joined: Aug 2007
Posts: 23
Member
Offline
Member
Joined: Aug 2007
Posts: 23
Assuming that it is a newer ACS (not sure about anything before ACS R3) configured as a key system (not pooled/hybrid):
The cordless user can perform a hook flash to place the call on hold. Any other phone that can access that line can then grab the call. Just don't hang up the cordless until someone else takes the call or it will ring back to the cordless.

I just checked the manual for ACS R7 and it says this:
Using Hold on a Single-Line Telephone

Follow these instructions to place and retrieve a call on hold on a system telephone:
To place a call on hold, press the switchhook down once rapidly.

You hear intercom dial tone. The call is on hold. (Do not hang up the handset while the call is on hold. If you hang up the handset, the telephone rings. Lifting the handset reconnects you to the held call.)

To retrieve a call that you put on hold:
1. Hang up.
The call “rings back.”
2. Lift the handset.
You are reconnected to the held call.

I hope that helps.

Re: Partner/Cordless phone
#85971 08/14/07 04:31 PM
Joined: Jul 2001
Posts: 3,275
Moderator-Avaya-Lucent, Antique Tele
*****
Online Content
Moderator-Avaya-Lucent, Antique Tele
*****
Joined: Jul 2001
Posts: 3,275
Park and Pickup.

While on a call, press Flash, then dial your OWN extension number, then hang up (press off, or talk, or whatever)

To retreive the call, if you don't know which flashing line is the correct one, press Intercom, dial 6 and the extension number that parked the call.


Link Copied to Clipboard
Forum Search
Most Recent 5 Post
Vodavi Starplus DHS Unusual Events
by ABLE1 - 09/30/20 01:56 PM
WebRTC
by Coral Tech - 09/30/20 01:50 PM
SV9100 CP10
by teldata1 - 09/30/20 12:31 PM
SV9100 Software
by teldata1 - 09/30/20 11:41 AM
7100 Lan Printer Error
by RM SYSTEMS - 09/28/20 02:27 PM
Who's Online Now
30 members (RATHER BE FISHING, Ruben, justbill, crazy canuck, Daniel, hbiss, Touch Tone Tommy, Yoda, Bob3470, Memphisribs, jknichols, Professor Shadow, LenShustek, KRRath, Iwatsu Guru, STS E, gelehu, Noobed2336, ChrisNI, ABLE1, erniejoey, Carl Navarro, vicbob, BobRobert, metelcom, MooreTel, Hofman telekom, RonP, phonman123, EV607797), 554 guests, and 75 robots.
Key: Admin, Global Mod, Mod
Popular Topics (Views)
Forum Statistics
Forums94
Topics93,979
Posts637,384
Members49,357
Most Online5,661
May 23rd, 2018
Today's Birthdays
data-monkey, LightSRC, MW2012, Rob Caves, Sonny NJ, The Tech
Newest Members
Hanale, xware, Adam19871, tmr-afmk, Big Alan
49356 Registered Users
Get Tech Support Now! Click the banner below
Get Tech Support Now!
EMP & Lightning Home Surge Protection
EMP - Click Here!
Top Posters (30 Days)
dexman 29
ABLE1 13
hbiss 12
Ruben 12
EMP Shield for Commercial - Home & Vehicle
Use Coupon code SAVE - Click Here!
Sold AD
Servpro Ventura 24-Hour Emergency Service
Free Estimates call us now 24Hours
Contact Us | Telephone System Tech Support | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2020
Trusted Partners