web statisticsweb stats

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
Joined: Feb 2006
Posts: 15
Member
Member
Offline
Joined: Feb 2006
Posts: 15
We have a Partner ACS phone system with a 4 port voice mail module.

Suppose a caller is transferred to an incorrect voicemail box or accidently presses the wrong extension choice. Is there a way for the caller to back out of leaving a message and select a different extension? (Without hanging up and placing a new call.)

Thanks in advance for your help.

Avaya IP Office Help & Support Website
IP Office Help

Avaya IP Office Help & Support Website


FAQs, documentation, videos, updates, and support for the Avaya IP Office business phone system!
Everything you need to know about installing, upgrading, and troubleshooting IP 500v2 and IPO Server Edition systems.

Joined: Feb 2005
Posts: 12,358
Likes: 4
Member
***
Member
***
Offline
Joined: Feb 2005
Posts: 12,358
Likes: 4
*8 and the extension number. It's in the book.

-Hal


CALIFORNIA PROPOSITION 65 WARNING: Some comments made by me are known to the State of California to cause irreversible brain damage and serious mental disorders leading to confinement.
Joined: Jul 2001
Posts: 3,347
Likes: 10
Moderator-Avaya-Lucent, Antique Tele
*****
Moderator-Avaya-Lucent, Antique Tele
*****
Joined: Jul 2001
Posts: 3,347
Likes: 10
If it's Partner Messaging (4 port voice mail module), you can set the Personal Operator of a mailbox to an extension that is directed back to the Auto Attendant. If it's VS mail, 0 can get the caller back to the Operator or a specific extension.

(For PVM PC-Card mail, you have to add a "#" after the "*8-Extension Number")

Joined: Jan 2007
Posts: 1,951
Likes: 2
RIP
*****
RIP
*****
Joined: Jan 2007
Posts: 1,951
Likes: 2
I think of it as *T, for Transfer. Those keys weren't chosen randomly. Each has a meaningful mnemonic.


"Press play and record at the same time" -- Tim Alberstein

Link Copied to Clipboard
Newest Topics
Reviving an Ernest D3 payphone, Telelink, LCD
by mcgyver - 06/14/25 12:43 PM
NEC SL1100 i IP address
by teleco - 06/13/25 05:18 PM
3x8 Memory capacitor
by John807 - 06/12/25 01:14 PM
Bizarre Paging Issue
by Toner - 06/10/25 01:31 PM
Forum Statistics
Forums84
Topics94,549
Posts640,094
Members49,859
Most Online5,661
May 23rd, 2018
Newest Members
gary moore, telli, CCTechProf, Pinnacle Rich, chris c755555
49,858 Registered Users
Top Posters(30 Days)
Toner 7
dexman 2
Who's Online Now
0 members (), 814 guests, and 37 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998 - 2025
Powered by UBB.threads™ PHP Forum Software 8.0.0