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Joined: Mar 2006
Posts: 10
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Posts: 10 |
I have an Avaya ACS, release 5. CO line 3 all of a sudden keeps ringing when no one is calling it. If I connect other CO lines to that port, the same thing happens - line 3 keeps ringing. Any ideas of why this is happening? Bad port all of a sudden? I have tried rebooting, and same issue.
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Joined: Jun 2001
Posts: 10,949
Moderator-Avaya
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Moderator-Avaya
Joined: Jun 2001
Posts: 10,949 |
Sounds like you have a bad line port on your control unit,
Avaya SMB Authorized Business Partner. ACIS/APSS ESI Certified Reseller/Installer www.regal-comm.com
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Joined: Mar 2006
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Hey Michael, I'm thinking that too. But wonder what caused it. No storms or power surges at all..
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Joined: Feb 2005
Posts: 12,356 Likes: 4
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Joined: Feb 2005
Posts: 12,356 Likes: 4 |
Stuff happens. Do you have secondary protectors on your CO lines?
-Hal
CALIFORNIA PROPOSITION 65 WARNING: Some comments made by me are known to the State of California to cause irreversible brain damage and serious mental disorders leading to confinement.
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Joined: Mar 2006
Posts: 10
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Hey Hal,
Yes, I do. I am thinking of replacing the release 5 ACS with a release 7. We currently have 5 CO lines and 11 extensions, and have a five slot carrier, the ACS, and a 208EC card.
Are most of the problems with release 7 fixed? Will a 208EC card work with release 7? I recall there being an issue with that, but can't remember what it was.
Thanks all!
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Joined: Feb 2007
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Any of 308EC works just fine. Only ACS rel.1.0 will not support it. If you have any spare CO port you can move that line to it and reprogram the line button with Cm. 301 without replacing ACS.
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Joined: Feb 2005
Posts: 12,356 Likes: 4
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You mean 206EC? Yes, it will work fine. And yes, it looks like the bugs have been fumigated from the R7 "K" and "O" (latest).
-Hal
CALIFORNIA PROPOSITION 65 WARNING: Some comments made by me are known to the State of California to cause irreversible brain damage and serious mental disorders leading to confinement.
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Joined: Feb 2007
Posts: 2,473
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Hal, I think he is talking about 308EC by calling it 208EC.
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Joined: Feb 2005
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The 308EC is the current offering so if he is asking about that one working of course it will.
-Hal
CALIFORNIA PROPOSITION 65 WARNING: Some comments made by me are known to the State of California to cause irreversible brain damage and serious mental disorders leading to confinement.
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Joined: Mar 2006
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Hal, you were right. I was asking about the 206EC. Thanks...
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