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Joined: Jul 2003
Posts: 114
Member
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Member
Joined: Jul 2003
Posts: 114 |
I had a "new" client referred to me.
They have a 10 year old Legend with VM.
(Not 3rd party) ?
I haven't been out there yet.
Her complaint:
-When using a Bluetooth device or speakerphone, our current voicemail cuts off user when there's a delay or silence
I couldn't find anything on Settings, silence etc. to tune this up. It IS increasingly a problem with older VM and newer Cel Phones etc.
ANY ideas??
Thank you ALL
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Joined: Feb 2007
Posts: 2,473
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Member
Joined: Feb 2007
Posts: 2,473 |
This is settings for dialing 0. Doesn't meter where you did call into AA from dial "0" or Time out should be pointed to Operator or General Delivery MB. Check that setting in selector code assignments.
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Joined: Jun 2001
Posts: 10,949
Moderator-Avaya
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Moderator-Avaya
Joined: Jun 2001
Posts: 10,949 |
I'm not smelling what your cooking Paul. Go on site and get a play by play of what's happening and post back. 
Avaya SMB Authorized Business Partner. ACIS/APSS ESI Certified Reseller/Installer www.regal-comm.com
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Joined: Jul 2005
Posts: 126
Member
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Member
Joined: Jul 2005
Posts: 126 |
are you referring to the outbound calling through
the VM....keep in mind, this is a trunk to trunk
transfer feature of the Legend....bad idea...the
sound level drops 50% or better when an inbound
call is rerouted out the system via an outbound
line....that could be your problem...no fix to this.
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