sundance-communications.com/forum Forums TDM Business Telephone Systems Avaya - Lucent Telephones & Systems Partner Messaging Lan set up to send Wav files

I am currently setting up a partner messaging Rel 7 to go to email. I have it set up in the lan and it connects to my pc dedicated to the phone system. After installing all of the software, the unified messaging button is not in the software on the main page. Any ideas on what I am missing in my set-up? anything would help me at this point. Thanks. :p

Yeah, you should have a UM button after the install of the software.
Have you tried rebooting the PC? :shrug:

Yes I have rebooted, uninstalled and reinstalled entering all of the lan info. The only thing I am going to check if there is a setting in the outlook program that needs to be active for the plug in to work?

Did you put in the IP address of the PC running the UM in the Messaging Administration software?

Ok I am at the computer now. Rebooted again and checking all of the IP addressing. It all looks ok. I loged into the messaging application and still have only three buttons?

Sounds like you may have a firewall or something blocking the VM from making contact with the UM PC.
Does the UM PC have anti-virus software on it?

I'm sure you probably all ready have it, but here is some info out of the install docs.

Configuring the Unified Messaging Application

To configure the Unified Messaging Application, perform the following steps:



1 Start the MERLIN Messaging Release 4.0 System Administration

application or PARTNER Messaging Release 7.0 System Administration

application and log into the system.



2 Click the System Properties button.

The System Properties window appears.



3 Click the Parameters button.

The System Parameters window appears.



4 In the IP Address box, enter the IP address of the PC where the Unified

Messaging Application is installed, and then click the Save IP button.

The Unified Messaging button will be displayed in main window of the

application.



If you installed the Unified Messaging Application on a PC that has

Microsoft Exchange Server installed, the information for the Exchange

server will be added automatically to the MERLIN Messaging Release 4.0

System Administration application or PARTNER Messaging Release 7.0

System Administration application.



If you installed the Unified Messaging Application on a PC that does not

have Microsoft Exchange Server installed, you must add the Exchange

server(s) to the MERLIN Messaging Release 4.0 System Administration

application or PARTNER Messaging Release 7.0 System Administration

application. See the topic “Add a Server” in the online help for the MERLIN

Messaging Release 4.0 System Administration application or PARTNER

Messaging Release 7.0 System Administration application.



5 Administer the Unify with Email for each user’s mailbox that will use the

Unified Messaging Application. See the “Set Unify with Email for a Mailbox”

topic in the MERLIN Messaging Release 4.0 System Administration or

PARTNER Messaging Release 7.0 System Administration online help.

Michael

Thanks for all of your help. I have been pulling my hair out for a week to find out the IT personnel activated dhcp and the IP address it automatically assigned was not the static IP I originally assigned!!!!! If I have further problems I will post a new thread. Thanks again for all of you help.

Mark

No problem.
Good luck.