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Joined: Jul 2005
Posts: 119
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Joined: Jul 2005
Posts: 119 |
Anyone experience this? I did everything to the system to try to get them to work including defaulting the sytem and restoring the DB but no luck. I did not DTE it as I had many issues with that process on 403s. I would up replacing the main unit with another known good 403 and all is well again but curious if anyone has experienced this and been able to fix it. Thanks!! John
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Joined: Jun 2001
Posts: 10,949
Moderator-Avaya
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Moderator-Avaya
Joined: Jun 2001
Posts: 10,949 |
I have seen them get bitten by lighting. And the expansion port be the only thing that gets knocked out. Could this be?
Avaya SMB Authorized Business Partner. ACIS/APSS ESI Certified Reseller/Installer www.regal-comm.com
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Joined: Jul 2005
Posts: 119
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Joined: Jul 2005
Posts: 119 |
Yes it could. This whole thing started right after a lightning storm. The phone lines come in on a BEP but for some reason bypassed the ITW Linx line protectors. The ATM module possibly fried as I had to replace that with ATM 4 mods in the main unit and I could not get it to come up on the new control unit I put in. Could a surge have snuck through the ATM 16 mod through the lines and fried the expansion ports? The control unit and all the expansion units are plugged into a UPS with surge protection. And now all the lines are going through the ITW Linx line protectors.
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Joined: Feb 2005
Posts: 12,354 Likes: 4
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Joined: Feb 2005
Posts: 12,354 Likes: 4 |
The phone lines come in on a BEP but for some reason bypassed the ITW Linx line protectors.
Probably because of an improper ground.
Once lightning fries a system there is no telling what the damage is or that will show up later. Best thing is to replace the entire system and it sounds like you are well on the way to doing that.
-Hal
CALIFORNIA PROPOSITION 65 WARNING: Some comments made by me are known to the State of California to cause irreversible brain damage and serious mental disorders leading to confinement.
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Joined: Jun 2001
Posts: 10,949
Moderator-Avaya
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Moderator-Avaya
Joined: Jun 2001
Posts: 10,949 |
Always make sure you properly ground your equip racks also Velcro.
Avaya SMB Authorized Business Partner. ACIS/APSS ESI Certified Reseller/Installer www.regal-comm.com
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Joined: Jul 2005
Posts: 119
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