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Joined: Oct 2007
Posts: 10
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Joined: Oct 2007
Posts: 10 |
We have a government agency using an ACS Partner system. Their CO liones are configured as Centrex lines, which require the end user to dial "9" before dialing out. Their carrier has requested that we program the system to assume a dialed "9" whenever an outside number is dialed. Does anyone ahve any idea if this can be done with a Partner system?
Gary Golding
Senior technician
Phoenix Communications & Cabling
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Joined: Feb 2005
Posts: 12,354 Likes: 4
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Joined: Feb 2005
Posts: 12,354 Likes: 4 |
CALIFORNIA PROPOSITION 65 WARNING: Some comments made by me are known to the State of California to cause irreversible brain damage and serious mental disorders leading to confinement.
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Joined: Oct 2007
Posts: 10
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Posts: 10 |
Sorry Hal...Im more of a Comdial guy and have to rely upon the expertise of others in the industry who have knowledge on other manufactures that I dont normally work on...hense the purpose of this site.
Gary Golding
Senior technician
Phoenix Communications & Cabling
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Joined: Mar 2001
Posts: 7,350
RIP Admin
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RIP Admin
Joined: Mar 2001
Posts: 7,350 |
As Hal said it won't assume the 9, however you could set up a speed dial button for 9 the press that to dial out, they will have to wait for it to grab dial tone and listen for the 9 then dial there number, about all I can think of. But in all honesty it's much faster for them to just grab a line and dial the 9 first.
Russ runs a local service and private tech center. ![[Linked Image from sundance-communications.com]](https://www.sundance-communications.com/installers/logos/65graphic.jpg) [/url]
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Joined: Jul 2001
Posts: 3,347 Likes: 10
Moderator-Avaya-Lucent, Antique Tele
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Moderator-Avaya-Lucent, Antique Tele
Joined: Jul 2001
Posts: 3,347 Likes: 10 |
You can go "Retro", and use a Mitel SmarT-1 dialer to add the 9 on the lines for you. One more point of failure, but a refurb with new batteries would do the job.
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